How to solve the problem of mobile Google browser crash

To solve the crash problem of Google Chrome on Android phones, follow the following steps: force close and restart the browser, clear cache and data, update the browser, uninstall and reinstall the browser, check the phone storage space , check background activity, contact Google Support.

Solution to the Google browser crash on mobile phones

The Google browser on Android phones occasionally crashes question, which can be frustrating. Here are several ways to solve this problem:

1. Force close and restart the browser

• Open the "Settings" of your phone.
• Find and select "Applications".
• In the application list, find "Google Browser".
• Click the "Force Stop" button.
• Restart the browser and see if the problem is solved.

2. Clear cache and data

• Open the "Settings" of your phone.
• Find and select "Applications".
• In the application list, find "Google Browser".
• Tap the "Save" option.
• Tap the "Clear Cache" and "Clear Data" buttons.
• Restart the browser and see if the problem is solved.

3. Update the browser

• Open the Google Play Store.
• Search for "Google Browser".
• If an update is available, tap the Update button.
• After the update is completed, restart the browser to see if the problem is resolved.

4. Uninstall and reinstall the browser

• On your phone’s home screen or app drawer, press and hold the Google Browser icon.
• Drag the icon to the "Uninstall" button at the top of the screen.
• Confirm that you want to uninstall the browser.
• Reinstall the browser from the Google Play Store.
• Restart the browser and see if the problem is solved.

5. Check the phone storage space

• Open the "Settings" of the phone.
• Find and select "Storage".
• Check if your phone has enough storage space available.
• If you are running out of storage space, delete unnecessary files or applications to free up more space.

6. Check background activity

• Open your phone’s Settings.
• Find and select "Applications".
• In the application list, find "Google Browser".
• Tap on the "Battery" option.
• Make sure "Allow background activity" is enabled.

7. Contact Google Support

• If none of the above methods work, you can contact Google Support for more help.
• Visit the Google Browser Help Center: https://support.google.com/chrome/answer/95317?hl=zh-Hans

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