The two associations in Beijing advocate that consumers should not be forced or disguised to follow public accounts when ordering food.

The official WeChat account of the Beijing Catering Industry Association pointed out that on January 6, the Beijing Culinary Association and the Beijing Catering Industry Association issued an initiative to further improve cooking and payment services in the Beijing catering industry.

#Recent complaints from some citizens reflect that in some consumption places, "you can only scan codes for consumption, refuse to accept cash, and refuse to provide paper menus; mandatory attention Problems such as official accounts and jump mini-programs; inappropriate requests for consumers’ personal information; frequent pop-ups of advertisements and discounts, making it difficult to distinguish between genuine and fake products, have affected the consumer experience.

The content of the recommendations attached to this site is as follows:

• It is advocated that catering service operators protect customers’ right to consume. Respect the wishes of consumers, while using QR code ordering, we must also provide manual ordering services, retain the traditional menu, and support cash and bank card payment, etc..

• Advocate catering service operators to protect consumer information security. Scanning QR codes to order food should be based on the premise of not obtaining or obtaining as little consumer information as possible. Catering service operators should optimize their services. must not force or covertly force consumers to follow public accounts , and must not use public accounts or mobile apps. , Mini programs excessively collect consumers’ personal information.

• It is advocated that catering service operators shall not violate relevant laws and regulations in the process of providing scanning code ordering services.

This site once reported that the official website of the China Consumers Association issued a document in June last year announcing that would carry out nationwide consumer supervision work to "oppose forced attention to public accounts", consumers can report such problems they encounter to the China Consumers Association via email.

Article 26 of the "Consumer Rights and Interests Protection Law of the People's Republic of China" stipulates: "Operators shall not exclude or limit consumer rights, mitigate or reduce the rights of consumers through format clauses, notices, statements, store notices, etc. Regulations that are unfair and unreasonable to consumers, such as exempting operators from liability and increasing consumer responsibilities, shall not use formal clauses or use technical means to force transactions." Article 29 stipulates: "Operators collect and use consumers' personal information , should follow the principles of legality, legitimacy and necessity, clearly state the purpose, method and scope of collecting and using information, and obtain the consent of consumers."... (omitted)

"Internet User Public Account Information Service Management Regulations "Article 12 stipulates: "Public account information service platforms should standardize the mechanism for recommending, subscribing and following public accounts. Without the consent of Internet users, they shall not force or force in any way to subscribe or follow the public accounts of other users."

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