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Steps to resolve WebStorm crash issues: Check for updates; Restart your computer; Disable plugins; Reset settings; Clear cache; Check firewall and antivirus software; Reinstall WebStorm; Contact support.
Solutions for WebStorm crashes
WebStorm crashes are a common and frustrating problem. When it happens, it disrupts your workflow and results in data loss. Here are the steps to resolve this issue:
1. Check for updates
First, check to see if there are available WebStorm updates. Outdated versions may contain bugs that cause crashes. Check for updates from the Help >Check for Updates menu.
2. Restart your computer
Sometimes, restarting your computer will resolve crash issues caused by memory leaks or temporary errors.
3. Disable plug-ins
Third-party plug-ins may conflict with WebStorm and cause crashes. Try disabling all plugins and check if the problem persists. Disable plugins from the Preferences >Plugins menu.
4. Reset settings
Resetting WebStorm settings may resolve crashes caused by configuration issues. Reset settings from the Help >Reset Settings menu.
5. Clear the cache
Clearing the WebStorm cache can solve crash problems caused by damaged cache files. Clear the cache from the Help >Clear Cache menu.
6. Check firewall and antivirus software
Firewall and antivirus software may block WebStorm from accessing certain files or ports. Try disabling these programs temporarily and check if the problem persists.
7. Reinstall WebStorm
If none of the above steps resolve the issue, you may need to reinstall WebStorm. Uninstall WebStorm, then re-download and install it from the official website.
8. Contact Support
If you have tried all of these steps and the issue persists, please consider contacting the WebStorm support team. They can help diagnose the problem and provide additional solutions.
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