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TP wallet synchronization address cannot be used

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2024-04-08 13:36:41904browse

Solution to the TP wallet synchronization address failure: 1. Check the network connection; 2. Restart the TP wallet; 3. Update the TP wallet application; 4. Clear the TP wallet cache; 5. Change the node; 6. Re-import the wallet; 7. Contact TP wallet support.

TP wallet synchronization address cannot be used

Solution to the problem when the TP wallet synchronizes the address

Problem: When the TP wallet synchronizes the address Can't be used.

Solution:

1. Check the network connection

Confirm that your device is connected to a stable Internet connection.

2. Restart TP Wallet

Close the application and then reopen it. This may help refresh the connection.

3. Update TP Wallet Application

Make sure you are using the latest version of TP Wallet. Older versions may have bugs that cause sync issues.

4. Clear TP Wallet Cache

Go to Settings > Applications > TP Wallet > Storage and clear cache.

5. Change node

Try to connect to other nodes. In Settings > Nodes, select Edit Node and select a different node.

6. Re-import wallet

Import your private key or mnemonic phrase into the new wallet. This will create a new address that can be synced normally.

7. Contact TP Wallet Support

If none of the above methods work, please contact the TP Wallet support team. They can help diagnose the problem and provide further guidance.

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