How to solve the problem that win10 cannot run silverlight

Since Windows 10 no longer provides native support for Silverlight, it cannot be run directly. Solutions include: install the Silverlight browser plug-in, enable the plug-in, allow the plug-in to run, check browser compatibility, update graphics drivers, disable hardware acceleration, and reset browser settings.

How to troubleshoot issues running Silverlight on Windows 10

Question: Why am I Can't run Silverlight on Windows 10?

Answer: Windows 10 no longer provides native support for Silverlight.

Solution:

1. Install the Silverlight browser plug-in:

• Download the latest one from the Microsoft website Silverlight browser plug-in: https://www.microsoft.com/silverlight
• Run the downloaded installer and follow the prompts to install.

2. Enable the Silverlight plug-in:

• In the Microsoft Edge browser, go to Settings > Extensions > Enable Silverlight".
• In Internet Explorer, go to Tools >Manage Add-ons, find Microsoft Silverlight, and enable it.

3. Allow the plug-in to run:

• In the Microsoft Edge browser, go to Security > Site Settings > "Plug-in".
• In Internet Explorer, go to Tools >Internet Options >Security, and then click Custom Level.
• In the "ActiveX Controls and Plug-ins" section, enable "Allow ActiveX controls to run" and "Allow plug-ins to run."

4. Check browser compatibility:

• The Silverlight plug-in is only compatible with Microsoft Edge and Internet Explorer browsers.
• Other browsers, such as Chrome and Firefox, no longer support Silverlight.

5. Update graphics drivers:

• Outdated graphics drivers may cause problems with Silverlight.
• Check your graphics card manufacturer's website for the latest drivers.

6. Disable hardware acceleration:

• In the Microsoft Edge browser, go to Settings > System > advanced".
• Disable "Improve browsing performance when using hardware acceleration".
• In Internet Explorer, go to Tools >Internet Options >Advanced.
• Uncheck "Use software rendering instead of GPU rendering".

7. Reset browser settings:

• If other solutions don’t work, you can try resetting browser settings.
• However, please note that this may delete your browsing data.

If these steps still don't resolve the issue, try these other methods:

• Reinstall Silverlight.
• Contact Microsoft Support.

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