What should I do if I forget my Navicat username and password?

What should I do if I forget my Navicat username and password?

Restore username

• Contact Navicat official support team and provide proof of purchase or registration information.
• If you purchased Navicat from a dealer, please contact the dealer to obtain your username.

Reset Password

• If you remember your email address:

1. Open the Navicat login interface.
2. Click "Forgot Password".
3. Enter your email address.
4. Check your email for a link to reset your password.

• If you forgot your email address:

1. Contact Navicat official support team and provide your registration information, Include proof of purchase, name and company name.
2. The support team will provide you with instructions to reset your password.

Additional Tips

• Make sure you provide accurate information when contacting the Navicat support team.
• Please be patient as it may take some time to recover your username or reset your password.
• For security reasons, please change your password immediately after restoring or resetting it.

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