How to troubleshoot Windows network connection issues?

How to solve Windows network connection problems? Confirm whether the network connection is normal. Restart the device and network devices. Run the network troubleshooter. Update the network adapter driver. Change DNS settings. Reset TCP/IP protocol. Disable firewall and antivirus software. Contact your ISP for technical assistance.

How to solve Windows network connection problems?

When you encounter Windows network connection issues, you can follow these steps to troubleshoot:

1. Confirm the network connection:

• Make sure the device is connected to the network, Such as Wi-Fi or Ethernet.
• Check that the cable connections in your router or modem are secure.
• Try connecting to the same network on another device to see if the issue is device-specific.

2. Restart your device and network devices:

• Restart your computer or device to clear any temporary issues.
• Restart your router or modem to update its connection.

3. Run the Network Troubleshooter:

• In Windows, go to Settings > Network & Internet > Network Troubleshooter and run Diagnostic procedures.
• The wizard will detect and attempt to fix common network problems.

4. Update the network adapter driver:

• Open "Device Manager" and find the "Network Adapters" category.
• Right-click on the network adapter and select "Update Driver".
• Windows will try to search for and install the latest drivers.

5. Change DNS settings:

• In the Network & Internet settings, select your network connection and click Properties.
• Find "IPv4 Settings" and select "Use the following DNS server address".

• Enter the following public DNS server address:

  • Preferred DNS server: 8.8.8.8
  • Alternate DNS server: 8.8.4.4

6. Reset TCP/IP protocol:

• In the command prompt (run as administrator), enter the following command and press Enter :

  • netsh int ip reset c:\resetlog.txt
• This will reset the TCP/IP protocol and may resolve connection issues.

7. Disable firewall and anti-virus software:

• Temporarily disable firewall and anti-virus software to see if they interfere with network connections.
• If disabling these programs helps resolve the issue, you will need to reconfigure them to allow network traffic.

8. Contact your ISP:

• If you have tried all of these steps and still cannot connect to the network, there may be a problem with your ISP (Internet Service Provider).
• Contact your ISP to report the problem and seek technical assistance.

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