Where to find Alipay customer service

How to find Alipay customer service? Click "Settings" on the "My" page of the Alipay App and find the "Customer Service Center". Click "Contact Customer Service" at the bottom of the Alipay official website page. Customer service contact information includes online customer service, telephone customer service and email.

How to find customer service on Alipay

Customer service entrance:

• Alipay App:

  • Enter the Alipay homepage, click "My" in the lower right corner
  • In my page, click the upper right corner" Settings"
  • On the settings page, find the "Customer Service Center"

• Alipay official website:

  • Visit Alipay's official website: https://www.alipay.com
  • Click "Contact Customer Service" at the bottom of the page

Customer service contact information:

• Online customer service:

  • On the customer service center page, click "Online Customer Service"
  • Enter a question And send

• Telephone customer service:

  • Dial the customer service hotline: 95188
  • Select the corresponding one according to the prompts Business

• Email:

  • Send email to: service@alipay.com

Information required when contacting customer service:

• Alipay account
• Type of problem
• Relevant screenshots or evidence

Other tips:

• In order to obtain faster service, please prepare the above necessary information before contacting customer service.
• For complex issues, customer service may ask for further information or screenshots for verification.
• Customer service time is: 7*24 hours.

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