Reasons and solutions for being unable to borrow if you have a borrowing limit: Account abnormality: account frozen or restricted use, contact customer service to unfreeze/lift restrictions; update personal information. Unsatisfactory risk control assessment: improve credit record, improve income stability, reduce debt ratio, and reduce frequent loans. Technical issues: Restart your phone, check the network, update the Zuibei APP, or contact customer service for help.
Why can’t I borrow if I have a borrowing limit?
Cause 1: Account abnormality
- The account is frozen or restricted.
- Irregularities occur, such as overdue repayment or other violations of the Borrowing Agreement.
- Personal information is not updated in time, resulting in the risk control system being unable to recognize it.
Reason 2: Unsatisfactory risk control assessment
- Poor credit record, with overdue or bad debt records.
- Income is unstable or the debt ratio is too high.
- Applying for loans or using credit products too frequently.
Cause 3: Technical problem
- The borrowing system is temporarily faulty.
- The mobile phone signal is poor or the network connection is abnormal.
- The version of Jiebei APP is out of date.
Solution:
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Account abnormality: Contact customer service to unfreeze or lift restrictions. Update personal information to ensure that the borrowing risk control system can accurately identify it.
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Unsatisfactory risk control assessment: Improve credit record, increase income stability, and reduce debt ratio. Reduce frequent lending practices.
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Technical issues: Restart the phone, check the network connection, and update the Jiebei APP. Contact customer service for assistance.
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