When your computer keyboard fails, you should first check the physical connection to make sure it is plugged in correctly and is not damaged. Second, update or reinstall the keyboard driver and check the keyboard settings to make sure it is enabled. If the above steps don't work, you can try cleaning the keyboard or replacing it with a new one. It is recommended to restart the computer before troubleshooting, and if the keyboard does not work in the BIOS interface, it may require professional repair.
What to do if your computer keyboard fails
When your computer keyboard fails, don’t panic, you can try the following steps To resolve the issue:
Check the physical connection
- Make sure the keyboard is properly plugged into the computer. Unplug the keyboard and plug it back in, making sure the plug is seated.
- Check if the keyboard cable is damaged or broken. If necessary, replace the cable with a new one.
Update drivers
- Outdated keyboard drivers may cause malfunctions. Open Device Manager, find the keyboard device, right-click and select "Update Driver".
- If the problem persists after updating the driver, try rolling back to the previous driver version.
Reinstall the keyboard driver
- Right-click the Start button and select "Device Manager".
- Find the keyboard device, right-click and select "Uninstall Device".
- Restart the computer and the system will automatically reinstall the keyboard driver.
Check Keyboard Settings
- Open Control Panel, select "Hardware and Sound" and then "Devices and Printers".
- Right-click the keyboard device and select "Properties".
- Check the settings under the Hardware tab to make sure the keyboard is enabled.
Cleaning the Keyboard
- Dirt and debris can get stuck under the keyboard keycaps, causing it to malfunction. Use a soft cloth or cotton swab to gently wipe the keyboard to remove dirt.
Replace the keyboard
- If none of the above steps solve the problem, the keyboard hardware may be faulty. Consider getting a new keyboard.
Note:
- Before doing any troubleshooting, restart your computer as this can sometimes resolve the issue.
- If the keyboard does not work in the BIOS interface, there may be a problem with the motherboard or the keyboard itself. In this case, it is recommended to contact a professional for repair.
- Some wireless keyboards may require battery replacement to function properly.
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