How to check whether the other party has read the business email

Under normal circumstances, corporate mailboxes cannot directly display whether the other party has read the email. Workarounds include: 1. Read receipts: When enabled, a receipt email will be sent to the sender after the recipient opens the email; 2. Email tracker: embed tracking pixels to detect email openings; 3. Email client logs: record Mail activity, showing when mail was opened (only available for certain clients and requires logging enabled).

How to check whether the other party has read the corporate email?

Whether an enterprise mailbox supports viewing the read status of emails depends on the settings of the email system and email server. Under normal circumstances, corporate mailboxes cannot directly display whether the other party has read the email.

Workaround:

You can use the following method to know whether the other party has read the email:

• Read receipt:Some email servers provide a read receipt function. When the recipient opens the email, a receipt email will be automatically sent to the sender.
• Email Tracker: Install the Email Tracker plug-in or extension to embed an invisible tracking pixel in your emails. When the recipient opens the message, the tracker detects the loading of the pixel and provides a read notification to the sender.
• Mail client logs: Some email clients (such as Outlook) record mail activity logs. If the recipient uses the same client and has logging turned on, the sender can view the time the message was opened in the log.

Note:

• Reading receipts and email trackers require recipient consent or email server support.
• Mail client logging is not enabled for all users.
• Even if the recipient has read the email, the above method may not detect it because they may have previewed the email content without opening it.

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