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HomeComputer TutorialsBrowserWhy can't I use Google browser?

Why can't I use Google browser?

Mar 30, 2024 am 04:42 AM
Google Chrome

Common reasons for Google Chrome not working include: unstable network connection, browser cache and data issues, browser extensions, outdated browser version, blocking by antivirus or firewall software, malware infection, and hardware question.

Why can't I use Google browser?

Why can’t I use Google Chrome?

The following are answers to some common reasons:

1. Network connection problem

  • Check whether the network connection is stable and normal.
  • Try reconnecting to Wi-Fi or using a different network.
  • Contact your internet service provider for assistance.

2. Browser cache and data issues

  • Clear the browser cache and data.
  • Go to your browser's Settings > Privacy & Security > Clear browsing data.
  • Select "All time" as the time range, and then select the "Cache images and files" checkbox.

3. Browser extensions

  • Disable or delete recently installed browser extensions or plug-ins.
  • Go to your browser's Settings > Extensions.
  • View recently installed extensions and try disabling them.

4. Outdated browser version

  • Make sure your Google Chrome is up to date.
  • Go to your browser's Settings > About.
  • The browser will automatically check for updates.

5. Antivirus or firewall software

  • Check whether your antivirus or firewall software is blocking Google Chrome connections.
  • Temporarily disable these programs and see if the browser works properly.

6. Malware Infection

  • Run an anti-malware scan to find and remove malware that may interfere with your browser.
  • Use a reputable anti-malware program such as Malwarebytes or Avast.

7. Hardware issue

  • Try using another device to access Google Chrome.
  • If the problem persists, it may be a hardware issue.

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