Why can’t I use Google browser?

Common reasons for Google Chrome not working include: unstable network connection, browser cache and data issues, browser extensions, outdated browser version, blocking by antivirus or firewall software, malware infection, and hardware question.

Why can’t I use Google Chrome?

The following are answers to some common reasons:

1. Network connection problem

• Check whether the network connection is stable and normal.
• Try reconnecting to Wi-Fi or using a different network.
• Contact your internet service provider for assistance.

2. Browser cache and data issues

• Clear the browser cache and data.
• Go to your browser's Settings > Privacy & Security > Clear browsing data.
• Select "All time" as the time range, and then select the "Cache images and files" checkbox.

3. Browser extensions

• Disable or delete recently installed browser extensions or plug-ins.
• Go to your browser's Settings > Extensions.
• View recently installed extensions and try disabling them.

4. Outdated browser version

• Make sure your Google Chrome is up to date.
• Go to your browser's Settings > About.
• The browser will automatically check for updates.

5. Antivirus or firewall software

• Check whether your antivirus or firewall software is blocking Google Chrome connections.
• Temporarily disable these programs and see if the browser works properly.

6. Malware Infection

• Run an anti-malware scan to find and remove malware that may interfere with your browser.
• Use a reputable anti-malware program such as Malwarebytes or Avast.

7. Hardware issue

• Try using another device to access Google Chrome.
• If the problem persists, it may be a hardware issue.

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