You can close your Tenpay account in the following ways: log in to the Tenpay official website or APP. Meet the conditions of no balance in the account, no bank card binding or service activation, etc. Confirm that the account information is correct and enter the verification code or payment password. Once the account is closed, all data will be deleted and cannot be reopened.
How to close Tenpay
Where to close?
You can close your Tenpay account in the following ways:
-
Computer terminal:
- Log in Tenpay official website.
- Click "Personal Center" in the upper right corner.
- Find "Close Account" in "Account Settings".
-
Mobile version:
- Open Tenpay APP.
- Click "My" in the lower right corner.
- Find "Close Account" in "Account Settings".
How to close?
Closing a Tenpay account requires meeting the following conditions:
- There is no balance in the account.
- Any unbound bank card, credit card or debit card.
- Have not opened any Tenpay products or services (such as financial management, installment payment, etc.).
If the above conditions are met, you can close the account by following the steps below:
- Confirm that the account information is correct.
- Enter the mobile phone verification code or payment password.
- Check "I have read and agreed to the "Tenpay Account Cancellation Agreement"".
- Click "Close Account".
Close Notes
- After closing the account, all account data will be deleted.
- After closing the account, it cannot be reopened.
- If there is a balance in the account, you need to withdraw the money first and then close the account.
- After closing the account, the bound bank card information will also be released.
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