What should I do if WeChat exercise is turned on but the number of steps is 0?

Solution for WeChat exercise step count 0: 1. Check whether the permission is turned on; 2. Confirm that GPS positioning is turned on; 3. Ensure that WeChat is running in the background; 4. Troubleshoot the motion sensor failure; 5. Check the phone settings, WeChat version, account switching and other factors. If the above method does not work, you can try to log out and log in to WeChat, uninstall and reinstall WeChat, restart your phone, or contact WeChat customer service.

What should I do if the number of steps is 0 after opening WeChat Sports?

When you open WeChat exercise but find that the number of steps is 0, it may be one of the following reasons:

1. Permission is not enabled

Make sure you have granted WeChat permission to obtain location information in your phone settings.

2. GPS is not turned on

Please make sure that the GPS positioning function of your mobile phone is turned on. If it is not turned on, WeChat cannot record your steps.

3. WeChat background is not running

If WeChat is closed in the background, it will not be able to record your steps. Please make sure WeChat is always running in the background.

4. Motion sensor failure

The motion sensor of some mobile phones may be faulty, resulting in steps being unable to be recorded. You can try restarting your phone or contact your phone manufacturer for help.

5. Other factors

• Your phone is in airplane mode.
• You are stationary and do not carry your mobile phone.
• The WeChat version you are using is too old.
• You switch WeChat accounts regularly.

If none of the above methods solve the problem, you can try the following:

• Exit and log in to WeChat again.
• Uninstall and reinstall WeChat.
• restart cellphone.
• Contact WeChat customer service for help.

The above is the detailed content of What should I do if WeChat exercise is turned on but the number of steps is 0?. For more information, please follow other related articles on the PHP Chinese website!