Home >Common Problem >What should I do to take out the paper when the printer has a paper jam?
When the printer jams paper, it is crucial to take out the paper correctly. The first step is to turn off the printer power. Second, open the input tray. Third, remove the jammed paper gently and avoid pulling hard. Fourth, check the paper path for foreign objects. Fifth, reload the paper. Sixth, restart the printer. If the problem persists, please contact the manufacturer or technical support.
Printer Paper Jam Removal Guide
When the printer paper jams, immediately take the correct steps to remove the jammed paper to important to avoid damaging the machine or files. Here is a step-by-step guide to help you remove jammed paper easily:
Step 1: Turn off the printer
First, turn off the printer power. Never attempt to remove jammed paper while the printer is powered on, as this may result in electric shock or damage to the machine.
Step 2: Open the input tray
Find and open the printer’s input tray. Most printers have a dedicated input tray for removing jammed paper.
Step 3: Remove the jammed paper
Gently pull out the jammed paper. Avoid pulling hard as this may tear the paper and make it harder to remove. If the paper is stuck, try pulling it gently from different angles.
Step 4: Check the Paper Path
Once the jammed paper has been removed, check the printer's paper path for any foreign objects or debris. If there is, carefully remove it to prevent another paper jam.
Step 5: Reload the paper
Reload the paper, making sure it is properly aligned and not folded or wrinkled.
Step 6: Restart the printer
Restart the printer and try printing a test page to make sure it is working properly. If the printer still does not work properly, contact the manufacturer or technical support for further assistance.
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