Amap officially refutes rumors: Navigation service is permanently free, personalized value-added services are optional

News on March 28, news that Amap is about to start charging has been widely spread on the Internet recently, which has aroused concern and controversy among users. Many users are worried that the free mapping and navigation services they have been used to for years will no longer be free. Regarding this rumor, AutoNavi’s official customer service recently gave a clear response.

After careful consideration, Amap’s official customer service stated that the content spread online about “Amap Charges” is false information. They stressed: "Amap has been, is and will not charge for map navigation services in the past, present and future." This response directly refutes the recent charging rumors and gives reassurance to the majority of users.

Regarding the recently circulated 3.5 yuan charge item, Amap’s customer service staff also clarified. They explained that this is actually a car logo changing service launched by Amap. Users can choose to purchase different car logos to personalize their navigation interface. However, this service is completely optional, and not purchasing it will not affect the user's use of the navigation function.

In addition, Amap has also launched some other similar paid value-added services, such as car logo decoration co-branded with Snoopy. These value-added services have nothing to do with maps and navigation themselves, and are entirely launched to meet the personalized needs of users. Users can choose whether to purchase according to their own preferences and needs.

Looking back on the past, navigation services used to be paid. However, in August 2013, Baidu Maps took the lead in making it free, and Amap followed suit. This move enables a large number of users to enjoy free map and navigation services and promotes the development of the entire industry. Today, Amap has once again made it clear that it will not charge for navigation services. This is undoubtedly a continuation of its commitment to users and a positive contribution to the development of the industry.

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