How to get a refund if Alipay Youku VIP was automatically deducted?

Alipay Youku VIP automatic deduction can apply for a refund according to the following steps: Open Alipay APP, enter the "My" page, select "Bill" and click "Automatic Deduction", find "Youku VIP" automatic deduction Record the payment and click "Apply for Refund". After the Alipay review is passed, the refund will be returned to the Alipay account. The arrival time depends on the payment method, usually 1-7 working days.

How to refund the automatic deduction of Alipay Youku VIP?

How to apply for a refund?

1. Open Alipay APP and click on the "My" page.
2. Select "Bill" and then click "Automatic Debit".
3. Find the automatic deduction record of "Youku VIP" and click "Apply for Refund".

Refund Process

1. Alipay will review your refund application, which usually takes 1-3 working days.
2. If the review is passed, the refund amount will be returned to your Alipay account.
3. The time it takes for the refund to arrive depends on the payment method you used, usually 1-7 working days.

Avoid automatic deductions

In order to avoid automatic deductions from happening again, you can turn off automatic deductions in the following ways:

1. On the "Automatic Deduction" page of Alipay APP, find "Youku VIP" and click the "Turn off automatic deduction" button.
2. In Youku APP, enter the "My" page and click "VIP Member".
3. Select "Auto-Renew" and turn off the "Auto-Renew" switch.

Note:

• Refunds are only applicable to membership benefits that are still valid after automatic deduction occurs.
• If you have not applied for a refund for more than 7 days, you cannot apply for a refund.
• Alipay and Youku reserve the right of final interpretation.

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