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HomeComputer TutorialsComputer KnowledgeCanon printer cannot print on Windows PC;

When you are unable to print on a Windows PC, it may be because the Canon printer driver is outdated or corrupted, or there is a problem with the printer connection. Solutions to this problem include making sure the printer is connected properly, reinstalling the latest Canon printer driver, checking if the printer is set as the default printer, and making sure the printer is online. Through these methods, you can hopefully solve the problem of not being able to print on your Windows PC and get your printer back to working normally.

佳能打印机无法在Windows PC上打印;

Fix Canon printer not printing on Windows PC

If your Canon printer is not printing on your Windows PC, use the following fixes to resolve the issue:

  • Run the printer troubleshooter
  • Clear print queue
  • Try a different USB cable
  • Remove and add printer again
  • Update printer driver
  • Check paper jam
  • Contact Canon Support
  • let us start.

    1]Run the Printer Troubleshooter

    In order to troubleshoot printer problems, it is first recommended that you run the printer troubleshooter through the Get Help application. This will help identify and resolve any temporary glitches. Please follow the instructions below to exclude:

    佳能打印机无法在Windows PC上打印;

    • Enter Windows settings.
    • Click System> to troubleshoot.
    • Click Other Troubleshooters.
    • Click the "Run" button to run the printer troubleshooter under the "Most Used" section.

    Clear print queue

    Perhaps a previous print job is preventing new files from entering the print queue. Clearing the print queue may resolve this issue. You can follow these steps:

    In the Service Manager, find the Print spooler service, right-click and select Stop. Once you have stopped the Print Spooler service, in File Explorer, go to the following location:

    C:WindowsSystem32spool
    

    佳能打印机无法在Windows PC上打印;

    You will find the "Printers" folder. Open it and delete all files inside. Do not delete the "Printers" folder.

    佳能打印机无法在Windows PC上打印;

    Once the files in the PRINTERS folder are successfully deleted, start the Print spoler service. Open the Services application and find the print spooler. Right click on it and click Start.

    3]Try a different USB cable

    If you are using a wired Canon printer, we recommend that you try using a different USB port to connect the printer to your Windows computer. A loose or faulty USB cable or connector may cause this problem. Try using a different USB cable and check if the problem is resolved.

    4]Remove and add printer again

    We can also recommend that you remove and re-add the printer to your Windows PC. Check the following steps to remove and add printers:

    佳能打印机无法在Windows PC上打印;

    • Enter Windows settings.
    • Click Bluetooth & Devices under Printers, Scanners.
    • Click on your printer.
    • Click the Remove button.

    To re-add the printer, follow these instructions:

    佳能打印机无法在Windows PC上打印;

    • Enter Windows settings.
    • Click Bluetooth & Devices under Printers, Scanners.
    • Click the Add device button.

    After adding the printer again, check whether it can print this time.

    Update your printer driver

    Sometimes this problem can be caused by a damaged or outdated printer driver. Please make sure your printer driver is up to date. You can download printer drivers from the printer manufacturer's website. After downloading the latest printer driver, install it and check if the issue is resolved.

    Be sure to uninstall or delete the existing printer driver from the system before installing the latest version of the printer driver. The following steps will guide you:

  • Open Device Manager.
  • Expand the print queue branch.
  • Right-click on the printer driver and select Uninstall Device.
  • Now, run the installer file to install the printer driver on your system.

    Check if there is any paper jam

    佳能打印机无法在Windows PC上打印;

    Paper jams are the most common cause of printing problems. A piece of paper may be jammed in the printer's tray or rollers. Make sure there are no paper jams in your printer.

    To do this, turn off the printer, remove the paper tray, and look inside the printer to see if the paper is stuck there. In addition to the paper tray, open the printer from the back (if applicable) and look for jammed paper.

    If you see a piece of paper stuck in the printer, gently pull it out of the printer. Once you successfully remove the paper from the printer, the printing problem will be resolved. If you are not comfortable cleaning your printer, then you can get help from a professional.

    7]Contact Canon Support

    佳能打印机无法在Windows PC上打印;

    If these solutions do not resolve the printing issue, then we recommend contacting Canon support. They will help you solve the problem.

    What to do when your Canon printer is not responding?

    When your Canon printer is not responding, there are some troubleshooting you can do. The first step you should do is power cycle your Canon printer. Also, try clearing the print queue and making sure your printer driver is up to date.

    How to update the printer driver?

    You can update the printer driver from the printer manufacturer's website. However, before updating the latest printer driver, uninstall the existing printer driver from your system. You can uninstall existing printer drivers from Device Manager.

    Read next: B200: Printer error has occurred on Canon printers.

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