Outlook stuck on adding account [Fixed]

When you encounter problems when adding an account in Outlook, you can try the following solutions to solve it. Typically this can be caused by a faulty network connection, corrupted user profiles, or other temporary issues. Through the methods provided in this article, you can easily solve these problems and ensure that your Outlook can run normally.

Outlook stuck on adding account

If your Outlook gets stuck while adding an account, use these fixes mentioned below:

Disconnect and reconnect to the internet

Temporarily disable antivirus software

Create a new Outlook profile

Try adding the account in safe mode

Disable IPv6

Run Microsoft Support and Recovery Assistant

Repair Office Apps

Outlook takes forever to add an account

1]Disconnect and reconnect to the Internet

When adding an Outlook account, you may be affected by network connection issues. At this point, reconnecting to the network may help resolve the issue. First, disconnect your system from the internet and open Outlook. Then reconnect to WiFi and see if the problem is resolved.

Additionally, we recommend that you restart your WiFi router. Use the following instructions:

• Unplug the power adapter from the router and wall outlet.
• Wait a few minutes.
• Plug the power adapter back into the router and wall outlet.
• Wait for the router to boot up and connect to the Internet.

2]Temporarily disable antivirus software

Antivirus software installed on Windows PC may cause problems in Outlook. It is recommended that you temporarily disable your antivirus software and try adding your account to Outlook to see if the issue is resolved.

If you can add your account, you can enable anti-virus after successfully adding the account.

3]Create a new Outlook profile

A damaged Outlook profile may cause this problem. To check this, you have to create a new user profile in Outlook. New profiles start with default settings, eliminating potential conflicts caused by broken settings in the current profile. If Outlook works normally in the new profile, the problem is with your original profile.

You can now add additional accounts to the new user profile and delete the old profile if desired.

4] Try adding the account in safe mode

Sometimes add-ons can cause problems. In this case, launching Outlook or other affected Microsoft Office applications in safe mode may help.

We recommend that you add your account to Outlook in safe mode. If it works, you can also add additional accounts in safe mode. Now, exit safe mode and start Outlook in normal mode. The newly added account(s) will be available there.

5]Disable IPv6

Sometimes disabling IPv6 can help solve this problem. Microsoft also stated this in its official documentation. According to this statement, Outlook may experience connectivity issues if IPv6 is enabled. This may happen to you. Therefore, we recommend that you disable IPv6.

6]Run Microsoft Support and Recovery Assistant

Use the advanced diagnostics in Microsoft Support and Recovery Assistant to see if it helps fix this Outlook problem.

6] Repair Office Apps

Repairing Microsoft Office can also solve these problems. You can repair Microsoft Office from Control Panel:

• Open the Control Panel and click the "Install Program" option.
• Select your Microsoft Office application.
• Right-click Office and select Change.
• Select Repair and click Next. Then, select Online Repair. Follow the on-screen instructions.

Hope this helps.

Why is my Outlook stuck?

There may be several reasons why your Outlook is stuck. The most common reasons are add-in conflicts, weak Internet connection, anti-virus software interference, outdated Office versions, third-party background applications or services, etc.

How to clear Outlook cache?

You can follow the steps below to clear Outlook’s cache: First, start Outlook and find the cache location in %localappdata%MicrosoftOutlook. Then, delete the cached files and delete the autocomplete cache. Finally, restart Outlook.

Read next: Outlook close automatically immediately after opening.

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