After filing for bankruptcy and reorganization, WM Motor was exposed to shortage of spare parts and bricked vehicles

According to The Paper, at the beginning of 2023, WM Motor was revealed to have suspended operations and production, and dealers and after-sales service stores were closed one after another. Car owner Xiao He recalled that since then, car owners in the car enthusiast group have expressed that their vehicles have maintenance difficulties, and it has become normal to wait for several months for a spare part.

In September 2023, the tire pressure alarm on the dashboard of Xiao He’s car jumped. For this small problem, Xiao He went all over the local repair shops in Lu'an but could not solve it. "There is no problem with the tire pressure, but the fault code cannot be eliminated. The dealer has closed long ago, so he can only go to a social repair shop, but the repair shop He told me that the manufacturer's server was down and the fault code could not be read."

Since mid-2023, WM Motor's car system, mobile phone remote control and other functions have begun to have problems from time to time. Declared bankrupt, software systems were down on a large scale.

Xiaowei App is a software developed by WM Motor specifically to provide car owners with car services, making it convenient for car owners to control their cars on their mobile phones. With the demise of WM Motor, the Serena app is no longer available.

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