Have you encountered it! China Unicom was exposed to have privately opened user mobile phone packages: the final compensation was 590 yuan

News on March 13, according to domestic media reports, China Unicom was revealed to have privately opened user mobile phone packages. Such behavior caused netizens to watch.

Mr. Yao from Jiamusi City, Heilongjiang Province said that his child was playing with his mobile phone when a customer service staff from China Unicom suddenly called and asked if he wanted to apply for a ringback tone service. The child hung up the phone when he heard it was an advertisement. .

But then I checked my phone bill and found that a value-added service fee of 9.9 yuan was deducted every month. The customer service staff said that he handled the ringtone service.

"I have never handled this business at all. The customer service staff said that they can check the call records. After retrieving the recordings, there is no record of agreeing to handle this business." Mr. Yao said that after communication, China Unicom agreed to give him Compensation for communication expenses of 590 yuan.

There are many users who have similar experiences. Have you experienced it?

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