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This article will explore the solutions you can take if Outlook gets stuck while trying to connect. No matter what version of Microsoft Office you are in, including Microsoft 365, you may encounter this problem. This issue causes the Outlook desktop application to be unable to receive emails properly, so it becomes crucial to resolve this issue.
If Outlook is having trouble connecting and you find that you are not receiving new emails on the desktop application, the following suggestions may help resolve the issue. Before trying these methods, check to see if your internet connection is working properly. Try restarting your router, sometimes this can resolve connection issues.
Below, we have explained all these fixes in detail.
In order to eliminate add-ins that may cause problems, it is recommended that you start Outlook in safe mode. If the problem disappears in safe mode, you need to further determine which add-in is causing the problem.
Exit Outlook's safe mode and restart in normal mode. Next, disable all add-ins and restart Outlook. Enable add-ins one at a time, restarting Outlook after each time you enable the add-in. If the error recurs, the add-in you just enabled may be the problem.
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