Home > Article > Software Tutorial > How to log in to DingTalk if you forget your password? What to do if you forget your password?
Introduced by the editor of php, how to log in if you forget your DingTalk password? When you encounter the situation of forgetting your password, don't panic, there are several simple methods to solve it. First, you can try to retrieve the password through your mobile phone number; secondly, you can retrieve the password through your email; you can also reset the password through the enterprise administrator. If the above method is not feasible, you can contact DingTalk customer service for help. In short, forgetting your password is not a problem. As long as you follow the steps correctly, you can log in to your DingTalk account again.
Solution for DingTalk if you forget your password:
1. When the mobile phone number is used normally
1. Click "Forgot Password" on the DingTalk login interface.
2. Enter the password retrieval interface and click "Change method".
3. Click "Mobile Number Verification".
4. Click "Enter Verification Code", and then you can change the password and log in.
2. When the mobile phone number cannot be used normally
If the mobile phone cannot receive the verification code, you can only retrieve the password through account appeal. The specific steps are as follows:
1. Click "Forgot Password" on the DingTalk login interface.
2. Enter the password retrieval interface and click "Change method".
3. Click "Cannot".
4. Click "Start Appeal" and upload relevant information to complete the appeal. Within 3 working days, the system will notify you of the appeal result via SMS.
3. Log in through Alipay verification
If your DingTalk account is bound to Alipay, you can also log in through Alipay verification. The specific steps are as follows:
1. Click "More Options" on the DingTalk login interface.
2. Click "Alipay Verification".
3. Jump to the Alipay page and enter your Alipay account number and password to log in.
4. After successful login, return to DingTalk.
4. Retrieve password through face recognition
If the face recognition function is turned on on your DingTalk account, you can also retrieve your password through face recognition. The specific steps are as follows:
1. Click "Forgot Password" on the DingTalk login interface.
2. Enter the password retrieval interface and click "Face Recognition".
3. Follow the prompts to perform face recognition operations.
4. After successful identification, you can set a new password and log in.
5. Retrieve password through real-person authentication
If your DingTalk account has undergone real-person authentication, you can also retrieve your password through real-person authentication. The specific steps are as follows:
1. Click "Forgot Password" on the DingTalk login interface.
2. Enter the password retrieval interface and click "Real Person Authentication".
3. Follow the prompts to perform real-person authentication operations.
4. After successful authentication, you can set a new password and log in.
6. Contact the administrator for assistance
If none of the above methods are able to retrieve the password, it is recommended to contact the administrator of your company for assistance. Administrators can reset your password or provide other assistance through the management backend. The specific steps are as follows:
1. Contact the administrator of your company.
2. Explain the situation of forgetting the password and request assistance.
3. The administrator will reset your password or provide other assistance in the management background.
4. Use the new password to log in to DingTalk.
Seven. Precautions
1. In order to ensure the security of your account, please change your password promptly after retrieving it and keep it properly. It is recommended to use a complex password that combines numbers, letters and symbols, and to change the password regularly.
2. In order to avoid forgetting your password, you can set security questions in DingTalk or bind more verification methods (such as email, mobile phone, etc.) so that you can quickly retrieve your password if you forget it. At the same time, you can also install a digital certificate on your phone or turn on the two-factor authentication function to improve the security of your account.
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