Home > Article > Software Tutorial > How to change the merchant's shipping address on Doudian? Can I still change my address after shipping?
php Xiaobian Apple teaches you how to modify the merchant's shipping address on Doudian and whether you can change the address if it has already been shipped. In the Doudian app, merchants can modify the shipping address in "My - Store Settings - Shipping Address" to ensure it is correct. If the order has been shipped, it is recommended to contact the courier company in time to modify the delivery address, or contact customer service to negotiate. Remember to carefully confirm the address information before shipping to avoid unnecessary trouble caused by incorrect addresses.
1. How to modify the merchant’s shipping address in Doudian?
Merchant can change the shipping address before shipping on the Doudian platform. Doudian provides a set of simple operation procedures so that merchants can easily make modifications to meet the needs of consumers. These steps include:
Log in to the Doudian merchant backend: Merchants need to use their own accounts to log in to the Doudian merchant backend and enter the management interface.
Find order management: In the navigation bar or menu of the merchant's backend, there is usually an "Order Management" or similar option. Click to enter the order management interface.
Select the order whose address needs to be modified: In the order management interface, the merchant can see a list of all orders. Find the order for which the shipping address needs to be modified, and click to enter the order details page.
Modify shipping address: On the order details page, merchants can see the details of the order, including the shipping address. If you need to modify the shipping address, you can click the corresponding edit button or link.
Enter a new shipping address: On the page for editing the shipping address, the merchant can enter the new shipping address information, including the recipient's name, contact number, detailed address, etc. Make sure the information entered is accurate.
Save changes: After completing the modification of the shipping address, the merchant needs to click the Save or Confirm button to save the modified address to the system.
Through the above steps, the merchant can successfully modify the shipping address of the order. Please note that before modifying the shipping address, the merchant needs to communicate with the consumer as soon as possible to ensure that both parties agree to modify the address and avoid unnecessary disputes caused by address modification.
2. Can I still change the address after shipping?
On the Doudian platform, merchants generally cannot modify the shipping address after shipping. Once the merchant clicks the shipping button, the shipping information of the order will be locked and cannot be modified. Therefore, merchants must carefully check the order information before shipping to ensure the accuracy of the shipping address.
However, if the merchant finds that the address is wrong or needs to urgently change the address after shipping, you can try to contact Doudian customer service to explain the situation to them and request assistance. Doudian customer service may assist the merchant to modify the address or provide other solutions based on the specific situation. However, it should be noted that merchants should contact customer service as early as possible and provide sufficient supporting materials to increase the possibility of successful modification.
Generally speaking, the Doudian platform provides convenient operations for merchants to modify the shipping address before shipping, but once the shipment is completed, the difficulty of modifying the shipping address will increase. Therefore, merchants should carefully check the order information when processing orders to ensure the accuracy of the shipping address to avoid unnecessary trouble and disputes.
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