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The Xbox console and certain Xbox wireless controllers are equipped with a sync button that establishes a wireless connection between the controller and the console. If the Xbox sync button fails, you will not be able to successfully connect the controller to the console. Here we'll explain how to fix this problem.
If the Xbox sync button isn't working, use the fix below.
Let’s take a look at all these fixes in detail.
Before trying the fixes provided in this article, we recommend that you try some preliminary fixes.
If the problem persists, you should check for updates to your console and controller. The steps below will help you update your Xbox console and controller.
Restarting your Xbox console usually solves most problems. We recommend that you perform this step. Please follow these instructions:
You can follow the same steps to power cycle your WiFi router.
You can also use a USB cable to connect your Xbox controller to your console. Simply plug the USB cable into the console's USB port and the controller's micro USB port. Your controller will automatically start working.
If the problem persists, the last resort is to factory reset your Xbox console. The following steps will guide you in doing this:
The above steps will reset your Xbox console without deleting your data.
The issue may also be related to the sync button on your Xbox console or controller. We recommend that you send your Xbox console and controller in for repair.
that's all. Hope this helps.
If your Xbox console is not syncing your game data to the cloud, there may be an issue with your internet connection. Also, please make sure you are using the correct email account. If the console is not syncing with the controller, make sure the controller's battery is not drained.
You can use a USB cable to sync your controller with your Xbox console without a sync button. Connect the two devices via USB cable and sync the controller with the console. Now you can disconnect the USB cable.
Read next: Xbox One not updating, working or stuck in update loop.
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