Home >Common Problem >What to do if the website access prompts 'internal server error'
Solution: 1. Reload the page; 2. Clear cache and cookies; 3. Check the URL and links; 4. Try other browsers; 5. Check the server configuration; 6. Contact the website administrator; 7 , wait for a while and try again, etc.
Reasons for internal server error:
1. Server resources are overloaded
If the website The file has not been modified. It is most likely that the resources of the same server are overloaded: that is, when the processor has too many processes to process at the same time, a 500 error will occur. With SSH, you can enter the following command on the command line to view: ps faux ps faux |grep username If you find that a process consumes too many resources, you can use the kill command to forcefully close the process. Just enter the process number of the process ( Pid): kill -9 pid.
2. File permission setting error
The 500 error may also be caused by setting incorrect permissions on the file: the permissions of the backend directory and files should be 755 by default, while pictures, text, etc. html The file should be 644, so if you get a 500 error after just uploading the file, you should mainly check the file permission settings. You can use FTP software to select all files and then modify file permissions in batches.
3. Wrong code written into the htaccess file
When using some WordPress SEO plug-ins, the plug-in will rewrite the .htacess file. If the syntax is wrong, it may cause a 500 error!
4. Program loopholes
When the program written by the programmer is not rigorous enough and an exception occurs, the viewer will also see a 500 error. The way to solve this problem is to contact the program development personnel, conduct program tracking, find the error, and then modify the program. After testing, there are no problems, re-release the program, and then the system becomes normal.
5. Routine server maintenance
Routine server maintenance, shutdown processing, or program update. At this time, when the visitor logs into the website, a 500 error will be reported. Generally, the maintenance and update will be completed. , it will be solved automatically after starting the server, and the user only needs to wait patiently.
6. Caused by poisoning
Sometimes, a virus will rewrite some settings of the server, causing users to be unable to access normally and reporting a 500 error. At this time, programmers need to perform anti-virus processing and processing After completing the procedure, the system returns to normal.
Here are some common solutions:
Reload the page: First, try to reload the page, sometimes the error may be temporary Caused by network failure. Press the "F5" key or click the refresh button in your browser toolbar to reload the page and see if the error still occurs.
Clear cache and cookies: Stale cache files or corrupt cookies can cause internal server errors. Try clearing your browser cache and cookies and reloading the page. In most browsers, you can do this through "Clear browsing data" in the browser settings or options menu.
Check URLs and links: Make sure the URL address you enter is correct and check that the links on the page point to the correct location. Sometimes, a wrong URL or link can prevent the server from finding the required resource.
Try a different browser: Sometimes, a specific browser may be incompatible with a specific website or server, causing an internal server error. Try using a different browser to access the same page and see if you still get the same error.
Check the server configuration: If you are a site administrator or have access to the server, you can check the server configuration and log files to find out the specific cause of the internal server error. This may include checking server-side code, database connections, file permissions, etc.
Contact the website administrator: If none of the above methods solve the problem, it is recommended to contact the website administrator or the technical support team. Provide detailed error descriptions, steps, and related information that may have caused the error to help them better diagnose and solve the problem.
Wait for some time and try again: If you cannot resolve the "Internal Server Error" error, try waiting for some time and try again. Occasionally, the server may experience brief problems, but it will return to normal quickly.
The above is the detailed content of What to do if the website access prompts 'internal server error'. For more information, please follow other related articles on the PHP Chinese website!