Pre-installed apps crash with black screen after upgrading old Win11/Win10 devices from Microsoft's January optional update

Recently, many Win11/Win10 users have encountered the problem of pre-installed applications crashing with a black screen after upgrading Microsoft's January optional update. This situation has caused trouble to users and affected their normal use experience. PHP editor Xiaoxin has compiled a solution for everyone, hoping to help everyone solve this problem and restore the system to normal operation. Next, let’s take a look at the specific solutions!

According to user feedback, after installing the January optional update of Windows 10 and Windows 11 systems on old PC devices with the above CPU configuration, the calculation will fail without reminder. Native Windows applications such as Windows Explorer, Calendar, Feedback Hub, Groove Music, Movies and TV, Paint 3D, People, Photos, Tips, Recorder, etc. cannot be rendered and used normally, and will crash to a black screen after opening.

One user believes that Microsoft deprecated instruction set support for older Intel processors in the January optional update, which is why these devices cannot use these applications properly.

While Microsoft has yet to comment, the Redmond-based tech giant is continually updating the list of processors supported by the latest Windows updates.

We attach a list of processors supported by Windows 10 22H2 update:

Intel users can click here to view;

AMD users can click here to view.

Windows 11 23H2/22H2 update supported processor list:

Intel users can click here to view;

AMD users can click here to view.

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