Intel 13th/14th generation processor devices running Unreal Engine games crash? The reason was found

News from this site on February 22, if you are using Intel’s 13th/14th generation processor, have you noticed that it often crashes when running certain games?

According to user feedback and related surveys, games using Unreal Engine have a higher probability of crashing. After in-depth investigation by Epic Games, Nvidia and Game Studios, they found that the culprit of the problem was Intel's high-power hardware.

Affected processors include but are not limited to Core i9-13900K and Core i7-14900K processors. Users report that a "Video Memory Exhausted" error will pop up after the game crashes.

RAD company recently released a long article explaining that the game crash problem is caused by the combination of BIOS settings, high clock frequency and high power consumption of Intel processors, which leads to system instability and cannot be used under heavy loads such as games. In some cases, unexpected behavior may occur.

Note from this site: RAD is a subsidiary of Epic Games and is responsible for developing the Bink video codec and Oodle data compression technology.

RAD company stated that the cause of the game crash was not Oodle or Unreal, but overly optimistic BIOS settings, which caused a small number of processors to exceed the preset clock frequency and power consumption limit under high load conditions. and execute instructions incorrectly.

The game "Legend of the Nightingale" is also affected

RAD stated that due to Oodle data decompression performing additional integrity checks, resulting in error messages, Unreal Engine games appear to be affected more by crashes than other games. The bug also appears in software like CineBench, Prime95, and Handbrake.

Fatshark, the developer of "Warhammer: Vermintide 2" and "Warhammer 40,000: Undertide", stated that it issued a warning 2 months ago, pointing out that players with Intel i9-13900K / i7-13700K CPUs are prone to crash issues. , the temporary solution is to use Intel Extreme Tuning Utility (XTU) to reduce the performance core speed from x55 to x54.

This issue was specifically mentioned in the game "Remnant 2"

NVIDIA's answer to this question

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