Home > Article > Software Tutorial > What to do if the printer is offline. Detailed introduction: How to deal with the problem that the printer is always offline.
php editor Youzi will introduce you in detail how to deal with the printer showing offline. When a printer always goes offline, it may be due to connection issues, paper jams, driver failures, etc. To solve this problem, you can first check whether the printer connection is normal, clear the paper jam, reinstall the driver, restart the printer, etc. to try to fix it. If the problem is still not resolved, it is recommended to contact professional maintenance personnel for further investigation.
1. Check whether the printer is turned on. If not, please turn on the power.
Check whether the USB printer cable is broken, peeled off, or the connector is rusted or deformed. If you find that these conditions affect the printer connection, please replace it in time.
If the problem persists, make sure you did it correctly and did not accidentally enable the "Use printer offline" option, if so In this case, please cancel this option.
4. If it still doesn’t work, please clean up all printer tasks. Click "Cancel All Documents" on the left to clear the stuck print task list.
#5. Reinstall the printer driver. First remove the printing device. After removing the printer, right-click My Computer, then click Properties, then click Device Manager, then search for new hardware and reinstall the printer driver.
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