Printer not working in Windows 11/10 [Fixed]

If you encounter the problem of printer not working properly on Windows 11/10 PC, this article will provide some effective solutions. We'll share some fixes to help you resolve this issue.

Why isn’t my printer working properly on Windows 11?

On a Windows 11 computer, a printer that stops working may be caused by a corrupt printer driver or hardware issue. Software issues often cause the printer to not work properly, while hardware issues can affect the printer's performance and connectivity. To solve these problems, users can try to update the driver, check whether the cable is connected normally, or contact the manufacturer for further diagnosis and repair.

Fix Printer not working in Windows 11/10

If your HP, Cannon, Epson, Zebra and other printers are not working properly on your Windows 11/10 PC after updating, please follow the suggestions below:

Turn off and on the printer again

Check all connections

Make sure the printer is online

Check if the printer is set as the default printer

Removing and adding printers

Run Printer Filter

Uninstall and reinstall the printer driver

Clear printing stains

Update your printer firmware

Did this issue start occurring after a recent Windows update?

Temporarily disable your firewall

Does the printer display an error code?

Before you begin, make sure your printer is connected to the same WiFi network as your computer (for wireless printers). Additionally, it is recommended that you manually check if a Windows update is available and install it.

1]Restart the printer

Sometimes, printer problems may stem from a glitch that can be resolved by simply power cycling the printer. It is recommended to try turning the printer off and on again to see if the problem is resolved. Here are the steps to do this:

Turn off the printer.

Unplug it from the wall outlet.

Wait 30 to 45 seconds.

Reinsert the printer.

Open your printer.

Now, see if your printer starts working.

2] Check all connections

Now, the next step is to check all printer connections. Make sure the wire connections are secure. If your printer is connected, check that the USB cable is properly plugged into your computer's USB port. Try plugging the printer into another USB port and see if the problem is resolved.

If your printer is wireless, make sure it is turned on and properly connected to your computer.

FIX: Printer connection and printing issues in Windows

3] Make sure the printer is online

Your printer should be online or it will not work. Windows 11/10 displays the printer's status as online and offline. Therefore, you can check the status of the printer. If your printer is offline, change its status to online and the printer will start working again.

4] Check if your printer is set as the default printer

Also, make sure your printer is set as the default printer. You can check it in Windows 11/10 settings. Open your system settings and go to Bluetooth & Devices > Printers & Scanners to see your default printer. On the same page, you can set your default printer.

5]Remove and add your printer

Removing and adding the printer again can also help fix printer issues on Windows 11/10. You can use different methods to remove printers from Windows 11/10 computers. After uninstalling or removing the printer, restart your computer and add the printer again.

6]Run the printer troubleshooter

The Printer Troubleshooter helps resolve printer issues on Windows computers. If your printer still isn't working, we recommend running the Printer Troubleshooter. You can do this through the Get Help app or Windows 11/10 Settings.

7]Reinstall the printer driver

A bad or damaged printer driver can also cause printing problems. We recommend that you uninstall the printer driver and reinstall it. You can uninstall the printer driver from Device Manager. Open Device Manager and expand the Print Queue branch. Now, right-click on the printer driver and select Printer Devices.

After uninstalling the printer driver, please visit the printer manufacturer's official website and download the latest version of the printer driver. You will need to enter your printer model on the website to download the correct compatible driver.

8]Clear printing stains

Clearing the print spooler file and restarting the print spooler service can also help fix many printer problems. The print spooler service handles interaction with printers. To clear the print spooler, you must stop the print spooler service. The following steps will guide you in doing this:

Open the service manager.

Find the print spooler service. Once you find it, right-click on it and select Stop.

Now, open File Explorer and go to the following location:

%WINDIR%SYSTEM32SPOOL

Open the printer folder and delete all files in it. Do not delete the printer folder. Now, open the Service Manager, right-click on the Print Spooler service and select Start.

9]Update your printer firmware

Outdated printer firmware versions can also cause printer problems. Make sure your printer firmware is updated to the latest version. Refer to your printer's user manual for the process of updating printer firmware.

10] Did this problem start occurring after a recent Windows update?

Did this issue start occurring after a recent Windows update? If yes, you can uninstall that specific Windows update. Sometimes, Windows updates can cause problems. In this case, users can downgrade their systems by uninstalling that specific update.

11]Temporarily disable the firewall

Sometimes, a firewall prevents a network printer from connecting to the computer or printing documents. This may be the case for you. To confirm this, temporarily disable your firewall. Now, check if you can print the document. If this works, you must allow your printer through the firewall.

Network printers communicate with Windows computers through the ports defined for them. Different brands of printers may have different ports to communicate with the computer. These ports should be allowed through the firewall. If the firewall blocks any required ports, your printer will not work. Open Microsoft Defender Firewall and allow all required ports through it.

If you are using a third-party antivirus software, you will need to contact their support to find out how to allow the port through their firewall. If you find that any required ports are missing from your firewall, you can create a new rule to allow those ports. To find out which ports your printer uses to communicate with your computer, you'll need to consult your user manual.

12] Does the printer display an error code?

When an error occurs, the printer will also display the error code. If your printer displays an error code or error message, you can use the error code or error message to further troubleshoot.

For example, the error message "The printer is in an error state" means there is a problem with the printer. There may be insufficient ink, incorrect placement of the ink cartridge, paper jam, etc. Apart from this, there may also be issues with the printer driver. EPSON printer error 0x10 appears when there is a problem with the printer driver.

Some printer error codes directly indicate a hardware problem with the printer. For example:

• 如果卡纸、打印头有问题、打印机脏等，则会出现EPSON打印机错误代码0xE8。
• HP打印机错误代码0x00759c98也表示硬件有问题，如墨盒、马达等。

如何在Windows 11上启用打印机？

要在你的Windows 11电脑上启用打印机，你必须做几件事。添加您的打印机并将其设置为默认设置。此外，请确保打印机处于在线状态。如果它处于脱机状态，请将其状态更改为在线。如果您使用的是无线打印机，请确保它位于同一网络上。

共享打印机在Windows中无法工作

不同的计算机访问同一网络上的共享打印机。共享打印机通常用于企业环境。当共享打印机停止工作时，可能会妨碍工作。要解决此问题，您可以尝试一些修复程序，如禁用防火墙、运行打印机故障排除程序等。此外，请确保您访问共享打印机的计算机连接到同一网络。

确保允许用户从共享打印机打印。打开打印机属性，然后选择安全选项卡。现在，从列表中显示的用户帐户列表中选择用户帐户。允许该用户拥有全部或打印权限。您还可以将Everyone添加为新用户，并对其授予打印权限。

也可能是所有有权访问共享打印机的用户都不具有对打印机文件夹的写入权限。你应该检查一下这个。打开文件资源管理器并转到以下位置：

C：WindowsSystem32Spool

右键单击打印机文件夹，然后选择属性。转到安全选项卡。从可用用户名列表中选择用户并允许对其进行完全控制。

网络打印机在Windows中无法正常工作

如果您的网络打印机不工作，并且您已通过以太网线将其连接，请确保以太网线没有故障。此外，请删除打印机驱动程序并重新安装。如果此问题在最近的Windows更新后开始出现，请卸载该更新。此外，为网络打印机分配静态IP地址也可以解决问题。

Read next: We can’t find the Printer, Error 1801, The printer name is invalid.

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