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How to Fix Steam Error Code 118

王林
王林Original
2024-02-19 17:56:131826browse

Steam is a world-renowned gaming platform that allows users to purchase, download and play games. However, sometimes users may encounter some problems when using Steam, such as error code 118. In this article, we will explore this problem and how to solve it.

First, let’s understand what error code 118 means. Error code 118 appears when you try to log into Steam, which means your computer cannot connect to the Steam servers. This may be caused by network issues, firewall settings, proxy settings, or other factors.

To solve error code 118, you can try the following methods:

  1. Check the network connection: First, please make sure your network connection is normal, you can try to open other web pages or application to ensure there are no problems with the connection. If your network connection is unstable or dropped, try restarting your router or contacting your network service provider to fix it.
  2. Turn off firewalls and antivirus software: Sometimes, firewalls or antivirus software may prevent Steam from communicating properly with the server, so you can try turning them off temporarily. Please note that when doing this, you need to ensure that your computer is in a secure environment and only close these software briefly enough to complete the Steam connection.
  3. Check proxy settings: If you are using a proxy server to connect to the Internet, you may need to check that your proxy settings are correct. On the Steam login page, you can try finding the "Network" option in the "Settings" menu and make sure your proxy settings are correct.
  4. Change DNS settings: Sometimes, changing the DNS server to a public DNS server, such as Google DNS or Cloudflare DNS, can help solve network connection issues. You can change the DNS servers in your computer's network settings.
  5. Clear Steam cache: Sometimes, Steam cache may cause some problems, so you can try clearing Steam's cache. In Windows, you can press the Win R key and then enter "%appdata%" (without the quotes) to open the app data folder. Within that folder you can find a folder called "Steam", delete it and restart Steam.

If you have tried all the above methods and still encounter error code 118, you may need to contact Steam's customer service support team for more detailed help. They can provide you with personalized support and help you resolve this issue.

To sum up, error code 118 is an error when Steam connects to the server. You may be able to resolve this issue by checking your network connection, turning off your firewall and antivirus software, checking your proxy settings, changing your DNS settings, and clearing your Steam cache. If it doesn't work, you should contact Steam Support. Hope this article can help you solve the error code 118 problem!

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