Windows Server 2022 users report that browsers and apps have white screens after installing Microsoft’s January update

News on January 16th, according to foreign technology media Windows Latest, after installing the KB5034129 update in Windows Server 2022, it caused Chrome, Edge and Firefox browsers, as well as Adobe and other applications to have white screens and cannot be used. Display content.

During the January 2024 Patch Tuesday event, Microsoft released update KB5034129, which is designed to address Wi-Fi adapter issues in Windows Server 2022. This update is widely recommended and should be installed by many companies to ensure system stability and performance.

However, many users after installing the upgrade reported that the Windows Server 2022 update will cause a blank page to appear when browsers such as Microsoft Edge, Google Chrome, and Mozilla Firefox open.

One user reported that Edge was taking up about 50% of the CPU usage, with 12 Edge processes and 8-10 Windows Error Reporting processes running at the same time. This issue caused disk space to fill up, but only affected some terminal servers.

After many attempts to fix the GPU loading failure problem of Chrome browser, including updating VMWare tools, trying Chrome Beta version and reinstalling the browser, but to no avail. The only solution is to remove the problematic update.

IT House cited the media report and found that deleting the registry key "chrome.exe" under HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionImage File Execution Options can solve the problem.

Or open PowerShell and run the following command to delete the .exe:

reg.exe delete "HKLMSOFTWAREMicrosoftWindows NTCurrentVersionImage File Execution Optionschrome.exe" /f

In addition, Windows Server also encountered the 0x80070643 error. Users reported that after downloading the Windows Server 2022 image from the official and installing it on a virtual machine with a standard 200GB virtual hard disk and a 573MB recovery partition, the error would still pop up.

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