Windows 11 stuck on shutdown screen

When the Windows system gets stuck in a shutdown screen loop, it may be due to failure to exit the service, corrupted system files, or processes preventing shutdown. Here are some suggested solutions to resolve this issue.

What causes Windows 11 to freeze on the shutdown screen?

• Unresponsive Service: This may occur if the service does not exist.
• Error process: The error that may occur is that the process does not allow the PC to shut down
• Corrupted System Files: Corrupted files can interfere with many critical processes, including shutdown.
• Software Conflict: If you have recently installed new software or software updates, they may interfere with the Windows shutdown process. Additionally, slow background apps can cause Windows to get stuck on the shutdown screen because they take longer to shut down.
• Hardware Issues: Several hardware issues, primarily power issues, can cause problems during the Windows shutdown process.

Fix Windows 11 stuck on shutdown screen

If your Windows 11/10 computer is stuck on the shutdown screen, here are a few ways to fix the problem.

Disable hibernation

Disable serial bus link

Run SFC

Find out which service is causing the problem

Troubleshooting in Safe Mode

Check event log

Let’s continue to learn these methods in detail!

1]Disable hibernation and serial bus link(&A

One of the reasons why Windows 11 appears on the shutdown screen may be that the system does not enter hibernation properly and can only be shut down by using the power button. Another possible cause is a power management issue on the Universal Serial Bus controller. You can try disabling both options to resolve this issue yourself.

• First, press the Windows R key combination on your keyboard to open the Run dialog box.
• In it, type regdit and press Enter. When the user account prompt appears, click Yes.
• This will open the Registry Editor. Within it, go to the following path:

ComputerHKEY_MACHINESYSTEMCurrentControlSetControlPower

• Now, find the registry key titled HibernateenabledDefault.

• Double-click to open in edit mode.
• Change the value data to 0.
• Click OK to save settings.

2]Disable serial bus link

To disable power management on the Universal Serial Bus controller:

• Right-click the Windows icon in the taskbar.
• Click to open Device Manager from the menu.
• In Device Manager, expand the Universal Serial Bus Controllers category.
• Right click on it and view the properties of each device in that category.
• Switch to the Power Management tab (if available).
• Uncheck the Allow the computer to turn off this device to save power option.
• Click OK to save changes.

• Repeat the same operations on all Universal Serial Bus controllers using the Power Management tab.

Restart your computer to check if the issue has been resolved for you.

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