Canon camera not detected by EOS utility [Fix]

Eos utility is an application launched by Canon to connect Canon cameras and computers. The program allows users to view, download images, shoot remotely and control camera settings. Despite its powerful features, some users have encountered issues with the camera not being detected. In this guide, we'll cover some fixes to help you resolve this issue.

EOS Utility - Camera not recognized

Fix EOS utility not detecting Canon camera on Windows PC

Eos Utility simplifies connecting Canon cameras to your computer. If the camera cannot be detected, you can try the following methods to resolve the issue and establish a connection.

Uninstall old versions of EOS utilities

Try connecting to a different USB port

Check if the cable is working properly

Disable wireless communication in camera settings

Update Canon camera driver

Let’s dive into the details of each method and solve the problem.

1]Uninstall older versions of EOS utilities

If you have multiple versions of the EOS utility installed on your PC, it is recommended to uninstall the older version and keep the latest updated version. Running multiple versions can cause problems. You can also delete all EOS utilities, download the latest version from the Canon website, and then install it to solve the problem.

Without starting the EOS utility, connect the camera to the PC and start the EOS utility manually.

2] Try connecting to a different USB port

Try changing to a different USB port to connect your Canon camera and EOS utility to see if that solves the problem. Also, make sure the camera remains on while connecting it to the EOS utility on your PC.

3] Check if the cable is working properly

Make sure the cable connecting the Canon camera to the EOS utility on the PC is functioning properly, this can be tested by connecting to another computer. Connect the camera to the PC using the manufacturer-supplied cable to ensure compatibility and proper operation. When you buy a Canon camera, it usually comes with a cable. If it is damaged, it is recommended to purchase the original cable from official channels or dealers to ensure full compatibility with the device. Canon also strongly recommends that users use original cables and accessories to maximize device performance and functionality.

4]Disable wireless communication in camera settings

If your camera supports both wired and wireless connections, you will need to disable the wireless communication settings as they cannot automatically switch from wireless to wired based on the connection. Likewise, if you are trying to connect a Canon camera using wireless communication, you will need to enable it in the camera settings.

Go to settings on your Canon camera and check the communication mode. In this section, you will see the built-in wireless settings. Enable or disable them depending on the connection you are trying to use.

5]Update Canon camera driver

If the problem is not resolved, there must be a problem with the Canon camera driver on your PC. You need to update your drivers and make sure they are working properly. You can use a third-party driver updater program to scan your computer for problematic drivers and update them with the latest drivers.

Also read: OBS camera not showing up or working fine in Windows.

How to connect Canon camera to EOS Utility?

The latest Canon cameras have both wired and wireless connection options. You can use one of the connection modes and connect it to your PC via the EOS utility. You need to make sure it is on the entire time you connect your camera to the EOS utility. Make sure you have the latest EOS utilities installed to make connecting easy and efficient.

How to automatically start EOS utility when camera is connected?

Open the EOS utility on your computer. Right-click the EOS utility icon in the system tray icon and automatically click to launch the EOS utility once the camera is connected. It enables the feature and makes the EOS utility start automatically. You can disable it the same way.

Related read: How to disable Camera using Group Policy or Registry Editor.

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