Home > Article > System Tutorial > Why does the screen of Win11 computer go black but the mouse can move?
php editor Apple is here to introduce to you the problem of the computer screen being black but the mouse being able to move. When we are using a computer and suddenly find that the screen goes black but the mouse can still move, it often makes people feel confused and anxious. In fact, this may be caused by device driver issues, unstable monitor connection, or system failure. In the following article, we will answer this question in detail and provide some solutions and suggestions.
Solution to the problem that the win11 computer screen is black but the mouse can move
Solution 1:
1. Use the "ctrl alt del" shortcut key combination and click to open the "Task Manager" ".
#2. Click "File" in the upper left corner, select "Run New Task", enter "control" and press Enter to open the control panel.
#4. Find "Uninstall a program" and click "View installed updates".
#5. Then find all the "Servicing Stack" updates, and finally restart the system.
Solution 2:
1. If we can’t even open the Task Manager, then we can try to log out of the computer and restart.
2. If the black screen problem still cannot be solved after logging out, then you can only reinstall the system.
3. You can download the Win11 system files from this site and then reinstall them.
Installation tutorial:
1. Click local download (this site provides three download methods: Thunder, network disk, and local download, choose one to download).
#2. Exit the security software and decompress the downloaded system image file (note: it cannot be stored on the system disk or desktop).
#3. Open the decompressed system image folder and double-click "Hard Disk Installation (Recommended).exe" to enter automatic installation.
4. Click "I understand" (Note: System reinstallation requires formatting the system disk and desktop data. Please back up the data in advance to avoid unnecessary loss).
5. Click "Reinstall Now".
#6. The computer automatically restarts and enters the system reinstallation process. You do not need to perform any operations.
#7. Automatically install system programs and necessary driver components.
#8. The installation is completed. The whole process only takes 5-30 minutes. The higher the configuration of the computer, the faster the installation speed.
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