Misleading consumers to register as a member before ordering food, the Shanghai Cyberspace Administration of China interviews the operating company of 'Bantian Yao Grilled Fish'

News from this site on February 2, according to official news from the Shanghai Internet Information Office, according to reports from netizens and verification, the catering chain "Bantian Yao Grilled Fish" was in the process of consumers scanning the code to order food. WeChat small The program contains illegal behaviors such as misleading consumers into thinking that they must register as a member before ordering food, asking for unnecessary mobile phone numbers, and failing to proactively pop up a window to inform consumers of the rules for collecting and using personal information when using it for the first time.

▲ Tuyuan Netcom Shanghai Public Account

On the afternoon of February 2, the Shanghai Cyberspace Administration held an interview in accordance with the law The person in charge of Shanghai Bantianyao Catering Management Co., Ltd., the operating company of "Bantianyao Grilled Fish". The purpose of the interview is to require the company to make immediate rectifications, and to ask the company to conduct self-examination and self-correction by drawing inferences about the problems, and to put the protection of personal information in an important position in corporate operations. In this regard, the person in charge of the company stated that it will conscientiously fulfill the requirements of the Internet Information Department, carry out comprehensive self-examination and rectification work, and take practical actions to safeguard consumers' personal information rights and interests.

The relevant person in charge of the Shanghai Cyberspace Administration pointed out that small and micro consumption scenarios such as "scan QR code to order food" cannot become a blind spot in the protection of personal information.

Consumers do not need to be registered members when ordering food at the store. Provide any personal information. Some catering companies set up behaviors such as forcing or inducing consumers to follow official accounts, register as members, and collect unnecessary personal information of consumers in ordering mini programs, which violates the "legal, legitimate, necessary and necessary" provisions of the Personal Information Protection Law. "Principle of good faith" violates consumers' right to know and make independent choices.

This site has learned that in the next step, the Shanghai Cyberspace Administration will continue to work with relevant departments to carry out inspections and reviews on the issue of "excessive collection, forced collection, induced collection, and illegal use" of personal information in consumption scenarios. Make efforts to consolidate results and curb chaos.

For companies that are blatant, refuse to change despite repeated admonitions, and violate the rules, they will be severely punished in accordance with the law and exposed by the media, and we will resolutely safeguard the legitimate rights and interests of the people's personal information.

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