National Spring Festival travel begins: Passenger volume is expected to reach 480 million, a year-on-year increase of 37.9%

According to news from this site on January 26, the China Railway Micro Platform officially announced that the 2024 Spring Festival Transport will officially launch today. It will last for 40 days from January 26 to March 5. The national railways are expected to carry 480 million passengers. The average number of passengers was 12 million, a increase of 37.9% compared with the 2023 Spring Festival travel period. On January 26, the first day of Spring Festival travel, national railways are expected to carry 10.6 million passengers.

According to reports, this year’s Spring Festival Transport is the first normalized Spring Festival Transport after the smooth transition of epidemic prevention and control. It is expected that railway passenger flow will increasevisiting relatives The flow, student flow, labor flow, and tourism flow are superimposed, showing an overall high level of operation and the characteristics of being relatively stable before the holiday and relatively concentrated after the holiday.

China Railway Micro Platform stated that

China Railway Group has launched 8 measures to ensure services that are convenient and beneficial to the people. The main points summarized on this site are as follows:

• The first is to scientifically arrange the supply of transportation capacity. The national railways implement the Spring Festival travel train operation chart. It is expected that about 12,700 passenger trains will be arranged daily before the holiday and about 12,800 passenger trains will be arranged daily after the holiday.

  Passenger capacity will increase by 14.4% and 12.6% respectively compared with the 2019 Spring Festival .

• The second is to improve the passenger ticket purchasing experience. According to the passenger flow trend, the ticket allocation strategy is dynamically adjusted every day, taking into account the travel needs of long-distance and short-distance passengers, and timely distributing the ticket amount to stations with greater passenger flow demand to maximize the protection of passenger travel needs.

  Make good use of Railway 12306’s waitlist ticket purchase, online shop selection, ticket purchase information pre-filling, sales subscription notification and other functions to implement new rules for ticket changes and further improve passenger ticket purchase experience. Give full play to the role of reservation and ticket purchase in the special area for students and migrant workers to ensure smooth travel for key groups. Make good use of 12306's aging-friendly and barrier-free functions, strengthen manual guidance for offline ticket purchases, and provide cash ticket purchase services to facilitate ticket purchase for the elderly and disabled people. Strengthen the daily operation, maintenance and safety monitoring of the railway 12306 ticketing system, improve the ability to cope with extremely large visits, and ensure the safe and stable operation of the system.

• The third is to strengthen travel information services. We will strengthen services for key passengers such as the elderly, the sick, the disabled and pregnant women. Passengers can make reservations through the station service desk, 12306 client and hotline, "Railway Access Code" and other methods. Railway staff will provide inbound and outbound services.

  EMU trains have achieved full coverage of the "Railway Access Code". Passengers can scan the code to obtain passenger services, travel information, transportation connections, hotel reservations and other information, and handle train catering purchases, ticket replacements, seat upgrades, and searches Lost items and other services. Make good use of the Internet ordering function and expand the number of stations that carry out Internet ordering to 80, covering railway hubs and stations with large passenger flow across the country. Passengers can taste delicious food from all over the country on the train. Make good use of the railway 12306 message notification mechanism to enrich information service content and scenarios, and accurately push train suspension and change information to passengers who have purchased tickets in a timely manner, so that passengers can arrange their itineraries reasonably.

• The fourth is to optimize railway station and train services. Consolidate the station smooth flow project, optimize the flow lines in and out of the station, and add security check and verification channels in a timely and dynamic manner according to passenger flow conditions, making it smoother and more convenient for passengers to enter, wait for trains, board and disembark, and exit the station. Optimize the layout of station commercial facilities in advance to free up more waiting space for passengers, increase charging facilities for station buses, and do a good job in sanitation, ventilation and disinfection. Some stations with conditions have implemented "hand-warming projects" to provide passengers with warm water for washing.

  There are 120 stations across the country that provide convenient transfer services, making it more convenient and faster for passengers to transfer between trains. Railway departments in various regions have strengthened communication with municipal transportation departments, scientifically dispatched public transportation resources such as subways, buses, and taxis, and opened up the "last mile" of passenger travel services.

The fifth is to create a civilized travel environment.
• Extended the "Silent Car" service to 72 EMU trains

  , and carried out extensive publicity activities with the theme of "Warm Spring Festival, Accompanied by Civilization" to build and share a warm and quiet train travel environment with passengers. Vigorously advocate civilized travel, increase volunteer service personnel at key stations with large passenger flow, and provide passengers with civilized guidance, service consultation, assistance and other services. At the same time, we cooperate with the railway police to promptly discourage uncivilized behaviors such as seat tying and noise and maintain good riding order. During the Spring Festival and Lantern Festival, some stations and trains will hold colorful cultural activities to create a festive and peaceful festival atmosphere.

Sixth, implement preferential fare policies. To make full use of transportation resources and guide passengers to travel during off-peak hours, the railway department has increased discounts for trains in some non-stressed periods and directions during the Spring Festival travel period. The lowest discount for
• ordinary speed trains is 20% off, and the lowest discount for EMU trains is 30% off.

  .

• Seventh, ensure the transportation of key materials. Give full play to the advantages of centralized and unified railway dispatching and command, improve the ability to ensure smooth freight transportation, and make every effort to ensure the transportation of key materials for the national economy and people's livelihood, such as grain, spring plowing, and holiday supplies. We will increase efforts to ensure the supply and transportation of coal for power generation and heating, ensure that coal storage in direct railway power supply plants is stable for more than 20 days, and provide guarantee for the people to survive the winter safely and warmly. We will operate China-Europe freight trains and the New Western Land-Sea Corridor freight trains to ensure the stability and smooth flow of international industrial and supply chains.

• The eighth is to ensure safe and smooth railway operation. Strengthen the inspection and maintenance of equipment and facilities to ensure the safe and smooth flow of railway arteries. Actively prevent and respond to low-temperature rain, snow and freezing disasters, strengthen on-duty duty, issue early warning information in a timely manner, take preventive measures in advance, and proactively avoid risks. Reserve diesel locomotives and rescue personnel on major railway trunk lines and hubs to ensure emergency preparedness. Increase security inspections at stations to prevent prohibited items from entering the station and getting on the train.

China Railway Micro Platform Reminder: The Railway 12306 website (including mobile client) is the only official online train ticket sales platform of China Railway and has never authorized any third-party platform to sell train tickets. Passengers who purchase tickets through third-party platforms will not only encounter "traps" such as surcharges and bundled sales services, but may also be at risk of leaking personal privacy information. Passengers please be sure to purchase tickets through official railway channels, look for the 12306 official website and the "Railway 12306" official App, and confirm that the payee of the ticket is "China Railway Network Co., Ltd." to avoid If you need to refund or change your ticket later, you will not be able to receive the refund due.

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