What to do if your Huawei phone cannot be used and the battery cannot be removed after encountering rain

What should I do if my Huawei phone has a black screen when it rains and I can’t remove the battery

Step one: Get your phone back as soon as possible. If your phone falls into the bottom of the toilet or bathtub, don't hesitate to fish it out immediately. Because the longer the phone is soaked in water, the higher the likelihood of damage.

Step 2: Remove the battery. Do not press any keys or turn off the phone, just open the back case of the phone and remove the battery. What if it’s a mobile phone like an iPhone whose back case cannot be pried open to access the battery? Then carefully shut down the phone as soon as possible and cut off the power source to prevent the phone from short-circuiting.

Step 3: The correct way to dehumidify is to use a clean towel to quickly wipe the surface of the phone to ensure that water does not penetrate into the charging port, headphone jack and other sockets. Avoid using a hair dryer or heating your phone near a stove, as external heat may cause damage to the electronic components inside your phone.

If you find that water has seeped into the inside of the phone, carefully use compressed air to blow it out and avoid excessive blowing.

Step 4: Drying. Many people choose to place their phones in a dry rice bag for 24 to 36 hours, or even longer. This method is indeed simple, convenient and easy to operate, but it also has some problems. If the water is fully absorbed by the rice, the phone jack may become clogged with sticky rice grains. Therefore, for safety reasons, we recommend wrapping your phone lightly in paper towels before placing it in the rice to prevent rice grains from entering the socket. This ensures that the phone is quickly dehumidified in a dry environment, increasing the chance of successful repair.

Having an artificial desiccant on hand is the best option and is faster, more efficient and easier to use than rice. The Bheestie Bag is a $20 electronics dehumidification bag that’s a must-have in your home. Whether your phone got wet in the rain or dropped entirely into water, you can place it in this sealed plastic bag to remove the moisture from inside your phone.

Another must-have product is Dry-All, a mobile phone drying bag. The usage method is the same as the Bheestie Bag: place the phone in a sealed bag with desiccant and wait 24 to 48 hours. Get it on Amazon for just $6.

Of course, the wisest thing to do is to collect free desiccant packs around you. Desiccant packets can be removed from newly purchased shoes, hard drives, and even spices and stored in a completely airtight plastic or glass container. In this way, the gradually accumulated desiccant pack will become a powerful tool for rescuing your mobile phone from water, and its effect is no less than that of desiccant purchased on the market.

These desiccants work on the same principle, that is, only in sealed containers can they absorb the moisture released by the mobile phone, not the moisture in the air. Make sure you use enough desiccant so it fully absorbs the moisture without leaving any drips.

Follow these tips and there is a high chance that your phone will remain intact after being exposed to water. But if the water damage on your phone is really serious, it’s better to get a new phone!

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Huawei mobile phone fell into water and the screen failed and the power button failed

We are sorry to hear this news. In order to reduce your losses, we recommend that you handle it as follows:

1. Please try to place the mobile phone in a dry and ventilated place and use paper towels to absorb any water stains on the surface of the mobile phone.

2. If the phone is turned on, please press the power button to turn it off; if the phone is turned off, please do not try to turn it on. (If your phone has a removable battery, please remove the battery immediately).

3. Please remove the SIM card and MicroSD card.

4. Please take your mobile phone to Huawei Customer Service Center for inspection and processing as soon as possible to avoid unnecessary losses.

Precautions:

1. Do not move or shake the phone frequently after water enters to prevent moisture from spreading inside the phone.

2. Do not blow with a hair dryer or bake at high temperatures after water has entered, to avoid liquid being blown into the inside of the phone and high temperature damaging the phone.

3. Some mobile phones can be turned on and used normally after simple treatment. However, mobile phones are composed of precision electronic components and there are hidden risks if water enters them, so it is recommended not to try to turn them on.

What should I do if my Huawei phone falls into water and the screen goes black but there is sound?

We are sorry to hear this news. In order to reduce your losses, we recommend that you handle it as follows:

Emergency measures:

1. Please immediately keep your phone away from water sources and use paper towels to absorb any water stains on the surface of your phone.

2. If your phone has a removable battery, please remove the battery immediately.

3. If the phone is turned on, please press the power button to turn it off; if the phone is turned off, please do not try to turn it on.

4. Please remove the SIM card and MicroSD card.

5. After the mobile phone has dried naturally, please take the mobile phone to Huawei Customer Service Center for inspection and processing as soon as possible (the data may be lost because it cannot be backed up) to avoid unnecessary losses.

Precautions:

Do not move or shake the phone frequently after water enters to prevent moisture from spreading inside the phone.

Do not use a hair dryer or stove to bake after water has entered, to avoid liquid being blown into the inside of the phone and high temperature damaging the phone.

Some mobile phones can be turned on and used normally after simple treatment. However, mobile phones are composed of precision electronic components and there are hidden risks if water enters them, so it is recommended not to try to turn them on.

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