"General"->"Access Restrictions", turn on access restrictions for 5 seconds, and then turn off access restrictions. Method 3. Reset the current WiFi and enter iPhone6plus "Settings" –> “WiFi” –> Enter the current WiFi –> “Ignore this network” to reset the current WiFi and then restart i"/> "General"->"Access Restrictions", turn on access restrictions for 5 seconds, and then turn off access restrictions. Method 3. Reset the current WiFi and enter iPhone6plus "Settings" –> “WiFi” –> Enter the current WiFi –> “Ignore this network” to reset the current WiFi and then restart i">
Home > Article > Computer Tutorials > How to solve the problem of not connecting iPhone 6 Plus to iTunes
iPhone6 plus cannot connect to iTunes Store solution tutorial:
Method 1. Restore network settings
Enter iPhone6 plus “Settings” –> “General” –> “Restore” –> “Restore Network Settings” and the device will restart.
Method 2. Reset access restrictions
Enter iPhone6 plus “Settings” –> “General” –> “Access Restrictions”, turn on access restrictions for 5 seconds, and then turn off access restrictions.
Method 3. Reset current WiFi
Enter iPhone6 plus “Settings” –> “WiFi” –> Enter the current WiFi –> “Ignore this network” to reset the current WiFi, then restart the iPhone and connect to WiFi again
Method 4. Check your time and time zone
Enter iPhone6 plus “Settings” –> “General” –> “Date and Time” –> Turn off “Auto Set”. If the date and time are correct, turn on “Auto Set”.
Method 5. Reinstall iBooks
Try to uninstall iBooks, then install iBooks again, try it!
Method 6. Reset date and time
"Settings" -> "General" -> "Date and Time" -> Turn off "Automatically set", and then set the date to one year ago. Trying to open the iTunes Store again will perform the previous operation. If you encounter an error message, re-open the "Automatic Setup" option that you just closed. After trying several times, the problem of iPhone6 plus not being able to connect to iTunes Store was solved.
After trying the above methods, if it still doesn’t work, please check the mobile phone data cable, computer USB interface and try on another computer.
1. When using iTunes software, the currently connected Apple phone cannot be recognized. At this time, please also confirm the trust option on the home screen of the phone.
2. There is no problem with the connection trust option. Next, please try restarting the computer and then opening the iTunes software to see if the iPhone can be recognized.
3. If it is still not recognized after restarting, please check the device manager of your computer to see if there are any uninstalled drivers.
4. If no problematic driver is found in the device manager, you can also try to reinstall the iTunes software.
5. You can go to Apple’s official website to download the latest version of the software, reinstall it or install it completely.
6. If the problem still cannot be solved, it is recommended that you change to another computer to see if you can use iTunes to connect to your phone normally.
7. If you can connect to iTunes normally on other computers, it means there is a problem with your computer system.
You try changing a computer, or while checking the data cable, go to My Computer, Properties, Hardware, Device Manager, Universal Serial Bus Controller, uninstall the one with iPhone or Apple, and then Plug it in again and see.
Check that the iTunes account has been authorized for this computer. If not, follow the steps below to authorize:
1. In the top menu bar of iTunes, find store, and select Authorize this computer in the drop-down menu box;
2. Enter your Itunes account and password to authorize the computer;
3. In the top menu bar of iTunes, find Edit and select Preferences in the drop-down menu box;
4. In the pop-up window, find the parent, then check to disable itunes store and check to allow itunes U, and then click Confirm.
Solutions to the problem:
1. Disconnect the device from the computer;
2. Delete the C:\ProgramData\Apple\Lockdown folder on your computer (XP is C:\Documents and Settings\All
Users\Application Data\Apple\lockdown);
3. Restart the device and connect to iTunes.
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