1. What should I do if the computer opens like this?
If an abnormality occurs after the computer is turned on, you can follow the following steps to troubleshoot and resolve:
1. Check the hardware connection: Make sure all hardware is well connected, including memory modules, hard drives, graphics cards, etc.
2. Safe mode startup: Try starting the computer in safe mode to see if the exception still occurs. If it works normally in safe mode, the problem may be caused by a driver or program.
3. Restore to the previous normal state: Use System Restore to restore the system to its previous normal state.
4. Check for viruses and malware: Run anti-virus software for a comprehensive scan to clean up possible viruses or malware.
5. View the event viewer: Use the event viewer to view the system log and look for abnormal information to further analyze the problem.
6. Hardware fault detection: If the above method is invalid, consider that there may be a hardware fault, you can perform hardware detection or contact professional technical support.
#2. What should I do if the word document is garbled when I open it?
If garbled characters appear when opening a Word document, you can try the following solutions:
1. Use a backup file: If you have a document The backup file, try to open the backup file to see if it is garbled.
2. Use other document readers: Try to use other document readers to open the document, such as Google Docs, LibreOffice, etc., to see if it can be displayed correctly.
3. Repair the Office program: For Microsoft Word, you can try to repair the Office program. Find "Programs and Features" (or "Add/Remove Programs") in the Control Panel, select Microsoft Office, and click "Change" or "Repair."
4. Font check: Check if there are any problems with the fonts used in the document, try to replace the fonts or reinstall the fonts.
5. File encoding settings: Open Word, select "File" -> "Options" -> "Advanced", find it in "General" Options such as "Embed font in file" and "Embed character subset as" are set accordingly.
6. Use a text editor: Try to use a text editor (such as Notepad) to open the document to see if the text can be displayed normally.
3. What should I do if the computer keeps starting after it is turned on?
If the computer stays in the startup process after being turned on, you can try the following methods:
1. Safe mode startup: Try Start the computer in safe mode and see if you can enter the system normally.
2. Check startup items: Use the system configuration tool (msconfig) or task manager to disable unnecessary startup items to prevent a certain startup item from causing problems .
3. Check the hardware connection: Make sure the hardware connection is normal and there are no loose or damaged parts.
4. System Restore: Use System Restore to restore the system to its previous normal state.
5. Repair boot: Use the Windows installation CD or USB flash drive to enter repair mode and try to repair the boot boot.
6. Check the hard disk: Use the hard disk detection tool to check whether there is any problem with the hard disk.
7. Reinstall the system: If the above method does not work, you may need to consider reinstalling the operating system to ensure that important data is backed up.
Summary
Computer startup problems and document garbled problems may be caused by a variety of reasons. You can try to solve computer startup problems by checking hardware connections, booting in safe mode, and system restore. For problems with garbled documents, you can use methods such as backing up files, repairing Office programs, and checking font settings to solve the problem. If the problem persists, further hardware testing or professional technical support may be required.
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