How to fix “not available” issue on iOS 17 device?

If the device has been upgraded to iOS 16 or later, when you forget the lock screen password, you can erase and restore the device through Apple ID without using a computer.

If iPhone appears “Unavailable”:

1. Tap “Forgot your password?” in the bottom corner of the screen. " option.

Tips: If you do not see this option, you can only connect the device to the computer, enter recovery mode and then flash the device to clear the lock screen password. Please refer to the tutorial: How to undeactivate?

2. On the Security Lock screen, tap Start Restore [Device ]"Undergo verification.

#3. Enter your Apple ID password to sign out of Apple ID on your device.

4. Tap "Erase [device]" to permanently delete all data and settings. Including clearing the lock screen password.

5. When the device restarts, follow the on-screen instructions to reset your device and set a new device password.

If you have recently changed your device password:

After changing your device password in iOS 17 and later, "Password Reset" allows you to use your old iPhone password to log in to your phone within 72 hours.

To use "Password Reset", please follow these steps:

1. The screen displays "[ Device] Unavailable" screen and prompts you to try again later, tap the "Forgot your password?" option in the bottom corner of the screen.

#2. Tap "Try Password Restore".

3. Enter your old device password and follow the on-screen instructions to set it up New device password.

It should be noted that once you forget the lock screen password, the data in the device will be cleared when you restore the device to clear the lock screen password. Therefore, it is recommended to remember the lock screen password to avoid deactivation or unavailability.

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