Home > Article > Mobile Game Tutorial > "Outside the World" cannot be updated and error resolution guide
In the latest update of "Outside the World", some players may encounter problems with being unable to update or having connection errors. There are several solutions we can try for this situation. First, make sure your network connection is stable. You can try restarting your router or switching to another network environment. Secondly, check if your device has enough storage space for the update. If you are running out of storage space, you can delete some unnecessary files or apps to free up space. Alternatively, you can also try clearing the game's cache data, which can often resolve some common update issues. Finally, if none of the above methods work, you may consider contacting the game’s technical support team for help. I hope the above methods can help you solve the problem of being unable to update and ensure that you can enter the game smoothly.
The official has completely fixed the login problem through patch version 0.0.20, but the client is 0.0.4 and below Version players may encounter the following problems that prevent normal updates. Please follow this step to solve them.
Situation 1: [Warning - Suspended]
This situation usually occurs under 4G/5G cellular network signals. Players and friends who encounter it should follow the following steps to solve it:
Method 1: Try to find a solution by switching to WiFi/hotspot network.
Method 2: If there is no WiFi/hotspot network, you can try to solve the problem by turning on and off "airplane mode" and restarting the game.
Situation 2: [Warning-Download error]
This situation usually occurs when the CDN cannot be connected. Players and friends who encounter it please follow the following steps. Solution: Try switching between networks to solve the problem.
If the previous network was WiFi/hotspot, switch to 4G/5G cellular network
If the previous network was 4G/5G cellular network, switch to WiFi/hotspot
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