Home >Common Problem >What should I do if my wireless mouse doesn't respond?
Solution: 1. Check the battery to confirm whether the battery of the wireless mouse has been used up. You can replace it with a new battery and try again; 2. Re-plug the receiver and re-plug the receiver to the computer. Try it on the USB interface; 3. Check the signal between the computer and the receiver, and make sure there is no object blocking the computer and the receiver, so as not to affect the signal transmission; 4. Update the driver, try to update or reinstall the wireless mouse driver; 5. Check other devices and try to unplug other non-essential devices; 6. Check the computer operating system; 7. Check other software conflicts.
The wireless mouse is not responding. You can refer to the following methods to solve the problem:
Check the battery: Confirm whether the battery of the wireless mouse has been used up. You can replace the battery with a new one and try again. Some wireless mice use built-in batteries. It is recommended to charge them for 1-2 hours before use and then try again.
Re-plug the receiver: The receiver of the wireless mouse generally uses a mini USB interface. You can try re-plugging the receiver into the USB interface of the computer.
Check the signal between the computer and the receiver: Make sure there are no objects blocking the computer and the receiver to avoid affecting signal transmission.
Update the driver: If there is a problem with the driver of the wireless mouse, it will also cause the mouse to become unresponsive. You can try updating or reinstalling the wireless mouse driver.
Check other devices: If there are multiple USB devices on the computer, you can try to unplug other non-essential devices and try again to see if the wireless mouse returns to normal operation.
Check the computer operating system: If there is a problem with the computer operating system, it may also cause the wireless mouse to become unresponsive. You can try restarting the computer or repairing the operating system.
Check for other software conflicts: Some software may conflict with the wireless mouse, causing the mouse to not work properly. You can try to uninstall recently installed software to see if it returns to normal.
If none of the above methods can solve the problem, the wireless mouse itself may be faulty and you need to contact the manufacturer for repair or replacement.
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