Home > Article > Mobile Tutorial > How to solve the problem of iPhone "Tap to Wake" function failure and unresponsiveness?
When some users use the "tap to wake" function to wake up the screen, they find that this function sometimes fails and cannot wake up the screen normally, and they must use the power button. What causes this? You can troubleshoot the problem according to the following information:
1. Check the settings and restart the device.
Go to the "Settings" app, click "Accessibility" - "Touch" and make sure the "Tap to Wake" option is enabled.
If it is already enabled, try closing and reopening, try restarting the device, and then try again Check whether this function is effective.
2. Check the screen.
Dust, dirt, or grease on the screen may interfere with the Tap to Wake feature working properly. Make sure the screen is clean by gently wiping it with a clean, soft cloth.
If the touch control becomes insensitive after applying a protective film to the iPhone, it cannot be ruled out that the problem is caused by the inapplicable screen protector. You may consider removing the protector. Check again after applying the film.
#3. Is the iPhone currently in wireless charging state?
Some users have found that the tap to wake feature doesn't work when their iPhone is connected to a wireless charger. The charger may interfere with the touch-to-wake function. You may consider using cable charging instead, and try to use Apple official or MFi-certified charging accessories.
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