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"Immortal Family" is an idle idle adventure role-playing mobile game. Players will encounter a variety of different heroes here! At 10:00 on January 11th, Immortal Family officially launched open beta testing for all platforms. Below is the link address of the official website of "Immortal Family" brought to you by the editor. Friends who don't know where the official website of Immortal Family is, please take a look!
Immortal Family official website entrance link: https://family.leiting.com/
✦Public Beta FAQ✦
In order to make Master Ancestor’s online journey go smoothly~ We have thoughtfully prepared the most complete public beta FAQ in history for everyone, just to answer questions about Master Ancestor’s adventures Doubts on the way~
Q: When can "Immortal Family" be downloaded?
The pre-download of "Immortal Family" will be launched on January 10th. Ancestors can download the game in advance! Waiting for the launch of the server~ As the first batch of players on the open beta day, try out the world of Case!
● Android: Opening at 00:00 on January 10th, ancestors can go to the game page to download directly https://www.taptap.cn/app/187543.
● iOS: Opening at 22:00 on January 10th, ancestors can go to the App Store to search for "Immortal Family" to download.
Q: When will the public beta of "Immortal Family" be launched?
"Immortal Family" will officially launch open beta testing on all platforms at 10:00 on January 11th.
Q: How to receive the game benefit of "648 for 7 days" in the game?
After creating a corner and reaching level 12, the ancestor can click on the "Gift Carnival" on the main interface to receive it.
Q: Can the public beta use the installation package downloaded in previous tests?
If you have participated in previous tests (except for the advance server) and have retained the previous test client (installation package), it is recommended that you use manual methods to uninstall the old version of the client you installed before, and then Re-download and install the public beta client and make sure you are using the latest public beta client to experience the game normally.
If you participate in the test of the advance server, the account role information of the advance server and the public test server are not interoperable, but the packages can coexist. You can also download the latest official package of the public test server and install it into the public test server. Experience the game.
Q: What are the equipment and system requirements for "Immortal Family"?
Android model: The system requires Android 5.1 and above. It is recommended that the device has a memory of 4G or above. It is recommended to reserve 4G or above storage space.
iOS model: The system requires iOS 11.0 and above. It is recommended that the device is iPhone8 and above, with a running memory of 3G and above. It is recommended to reserve 4G and above storage space.
Q: What should I do if I cannot download, crash or have a black screen?
If there is a crash or black screen, you can try to restart the game first. If the problem cannot be solved, you can try to repair the package by clicking the repair button on the login interface. If it still cannot be solved, you can click the customer service button on the login interface or click the avatar in the game - click personal center - click contact customer service to report the problem to the customer service brother and sister for help.
Q: How to receive the pre-order milestone reward package in the game?
The reservation gift package will be automatically sent to everyone via email after logging in to create a character. You can check it in the benefits section of your email.
Q: Are the data between iOS and Android interoperable?
Using the official package of Thunder game account system, the personal account data of iOS and official Android servers are interoperable. You can use the same Thunder account to switch freely on iOS devices; use other than Thunder account system For other packages (such as Bilibili, Huawei, etc.), game data cannot be communicated with iOS devices.
Q: What should I do if the game fails to install, fails to update, freezes in loading, or overwrites the installation?
If you cannot enter the game and contact customer service, you can search the WeChat official account [Thunder Game Service Center] to contact customer service.
Q: If you encounter problems, where can you provide feedback? How to find customer service?
In the game login interface, you can click the customer service button on the login interface to contact customer service.
In the game, you can click on the avatar - click on personal center - click on contact customer service.
If you cannot enter the game and contact customer service, you can search the WeChat official account [Thunder Game Service Center] to contact customer service.
Q: If there is a server crash problem during the public beta, what compensation will there be?
On the day of the public beta on January 11th, if players are unable to log in on a large scale or frequently disconnected throughout the server during the normal game process, we will issue "server crash insurance" after the server problem is completely repaired. "compensate.
If the server is destroyed within 1 hour or less on the day of the open beta, we will give you: diamonds*200, prayer crystals*5, holy spring acceleration for 1 hour*1, blood crystal acceleration for 1 hour*1, and gold coins acceleration 1 hour*1, magic crystal acceleration 1 hour*1, magic essence acceleration 1 hour*1
If the server explodes for 1 to 2 hours on the day of the open beta, we will give you: diamonds*400, prayer crystals *10. Holy spring speeds up by 1 hour*2, blood crystal speeds up by 1 hour*2, gold coins speeds up by 1 hour*2, magic crystal speeds up by 1 hour*2, magic essence speeds up by 1 hour*2
If the server is exploded for 2 to 3 hours on the day of the open beta, we will give you: diamonds*600, prayer crystals*15, holy spring acceleration for 1 hour*3, blood crystal acceleration for 1 hour*3, and gold coins for 1 hour. *3. Magic crystal is accelerated by 1 hour*3. Magic essence is accelerated by 1 hour*3
If the server is exploded for more than 3 hours on the day of the open beta, we will give you: diamonds*800, prayer crystals*20, holy The spring speed is accelerated by 1 hour*4, the blood crystal is accelerated by 1 hour*34, the gold coin is accelerated by 1 hour*4, the magic crystal is accelerated by 1 hour*4, the magic essence is accelerated by 1 hour*4
If the open beta day goes well, we will At 20:00 on the same day, we will distribute to everyone according to the quota of 1 hour: diamonds * 200, prayer crystals * 5, holy spring acceleration 1 hour * 1, blood crystal acceleration 1 hour * 1, gold coins acceleration 1 hour * 1, magic crystal acceleration 1 hour*1, magic essence acceleration 1 hour*1
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