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DingTalk Wang Ming: Deep integration with intelligent base is the key to creating a SaaS ecosystem in the AI ​​era

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2024-01-11 16:21:49936browse

At the "Super Ecosystem" special sub-forum at the DingTalk 7.5 version product launch, DingTalk shared the trends of enterprise office in the AI ​​era with a number of high-quality ISV partners. Wang Ming, general manager of DingTalk Open Platform, delivered a speech titled "Building a Future-oriented AI SaaS Ecosystem" in the keynote speech. He emphasized that the key to creating a future-oriented AI SaaS ecosystem lies in the deep integration of intelligent base and SaaS ecosystem, and suite-based and integrated solutions are the new trend of this integrated ecosystem.

Deep integration is the key to SaaS transformation in the AI ​​era

As AI technology accelerates, enterprise services face multiple challenges of digital transformation and cost reduction and efficiency improvement. Currently, there are more than 100,000 developers and millions of enterprise users on the DingTalk platform, forming a complete ecosystem. In August last year, the intelligent base AI PaaS was opened to ecosystem partners and customers. DingTalk said it would use large models to help the ecosystem redo its products. At this forum, Wang Ming proposed that DingTalk hopes to develop new cooperation models through in-depth cooperation with ecological partners. Through co-creation, we can achieve the effect of 1 + 1 is greater than 2, provide users with more value-added services and opportunities, and achieve Commercial growth.

DingTalk Wang Ming: Deep integration with intelligent base is the key to creating a SaaS ecosystem in the AI ​​era

In order to meet the needs of enterprises for digital transformation, DingTalk Open Platform is committed to building a future-oriented AI SaaS ecosystem. Among them, the deep integration of intelligent base and SaaS ecosystem is the key to realizing digital intelligence transformation. DingTalk provides strong support to ISV partners through open API interfaces and various base functions including AI, allowing them to closely integrate their business with DingTalk and provide enterprises with one-stop digital intelligence solutions. At the same time, it improves the user experience and makes it more complete and smooth. The efforts of DingTalk’s open platform will provide strong support for enterprises’ digital and intelligent transformation.

Xu Ziqiang, the founder and CEO of Quokeduo, mentioned in a speech that in the future, Quukeduo will cooperate with DingTalk to use DingTalk’s intelligent base to provide super assistant functions for sales staff, and on the DingTalk platform Create an exclusive sales war room. In addition, Beisen co-founder and CEO Ji Weiguo also said that he will conduct in-depth cooperation with DingTalk in the future and integrate it into DingTalk's AI ecosystem to provide integrated solutions for very large enterprises. This deep integration of intelligent base and SaaS ecosystem has laid a solid foundation for DingTalk's position in digital transformation. Such cooperation will provide users with more efficient sales tools and solutions.

Moka and DingTalk are deeply integrated and jointly released the DingTalk HR flagship version

At the meeting, DingTalk and Moka, the leading domestic intelligent HR SaaS vendor, announced an in-depth cooperation and jointly released the A product called “DingTalk HR Ultimate Edition”. This cooperation aims to meet the personnel management needs of medium and large enterprises. The two parties will jointly develop an integrated personnel system, covering collaborative modules such as recruitment management, organizational personnel, leave and attendance management, salary management, and performance management to realize the digitization of the entire employee life cycle. manage. This cooperation will provide enterprises with comprehensive personnel solutions and promote the digital transformation of personnel management.

Moka has performed well in serving medium and large-scale enterprises, and its product experience has been widely praised. DingTalk adheres to the ecological openness strategy and chose Moka as a product that is more innovative and understands customer needs better. The two parties have deeply integrated DingTalk's original base and strong personnel base. This cooperation will achieve a synergy effect of 1 + 1 being far greater than 2.

Li Guoxing, co-founder and CEO of Moka, said in his speech on the theme of "Better Experience for All Employees" that currently, there is widespread anxiety among medium and large enterprises when purchasing personnel systems. These include: the separate procurement of personnel systems leads to the dispersion of various sectors, resulting in problems such as maintenance of multiple systems, inability to interoperate data, and excessive operating costs; the disconnect between the personnel management system and the daily collaboration system, resulting in managers and human resources Departments face complex processes and inefficiencies when conducting personnel management, and employees' use experience is also affected. In addition, existing systems have high barriers to entry and long delivery cycles, which further exacerbate the problems of medium and large enterprises. anxiety.

In response to such pain points, DingTalk HR Ultimate Edition provides enterprises with the ability to open up data and efficiently collaborate across multiple sections: it not only fully utilizes the processes, address books, messages, and to-dos in DingTalk’s native base. The interconnection with HR applications also strengthens the more connections and systematic collaboration between attendance and salary, performance and salary, organizational structure and performance, personnel and salary and other businesses within the human resources business.

Secondly, this product focuses on optimizing the customer experience, greatly reducing the learning cost of the HR team, and enabling them to self-operate and maintain more scenarios. Take online payroll as an example. With the built-in multiple data comparison modes, system self-correction, offline and offline parallel verification and other functions, this product not only greatly shortens the time for payroll to go online, but also improves the payment efficiency. Salary accuracy.

At the same time, this product also makes the business transformation of the HR team and the business decision-making of the senior management team more flexible and convenient: flexible combination of multiple performance management models, built-in goal tracking process (weekly, monthly) in the system, etc. It allows enterprises to continuously and quickly adapt to changes when exploring effective performance management systems; cost dashboards, human efficiency dashboards, performance dashboards, preparation dashboards and other content dashboards also enable senior management teams to make effective decisions based on important operating data.

Not only that, every employee can participate in management in a self-service manner through DingTalk messages, cards, etc.; every interviewer can also reasonably plan online interviews according to their busy schedule, and the entire enterprise can The employee application experience will be greatly improved. Li Guoxing also said that Moka will continue to deepen the integration and interoperability with DingTalk in the future, and is committed to closely embedding the HR business in a wider range of DingTalk applications such as documents and project management, breaking the paradigm of the original HR products, and serving China The HR digitalization of enterprises provides a product that is efficient, easy to use and innovative.

At this forum, DingTalk also joined forces with the intelligent travel management platform Baoku Online to officially launch the "DingTalk Intelligent Travel Platform" jointly built with in-depth integration. This product has complete approval, expense control, Booking and other functions provide access to more than 600,000 hotels, air tickets, train tickets, business travel cars and other resources, as well as more than 100 domestic travel service providers (TMC), helping corporate users to quickly and easily realize independent and controllable business travel. One-stop full-chain management can quickly improve corporate management capabilities and achieve the purpose of reducing costs and increasing efficiency.

Wang Ming said that this form of deeply integrated cooperation has set a precedent for in-depth cooperation between platforms and ISVs, and will continue to expand in all walks of life in the future.

Released a new rebate policy for AI ecological partners

DingTalk has always been committed to ecological openness and common prosperity. Since this year, DingTalk has continued to increase its rebate policy to benefit ecological partners and work with the industry Faced with the challenges of China's SaaS transformation and the pressure to reduce costs and increase efficiency in the AI ​​era. This time, DingTalk announced an increased incentive mechanism for ISVs with deep integration in AI. Those who meet the conditions can enjoy up to 100% commission rebate, which is equivalent to commission-free.

“DingTalk has launched commission-free policies and incentives to help ecosystem partners implement AI at the AI ​​level. We have continued to release several commission-free policies for the ecosystem this year, including commission-free for new merchants and those who have exceeded the settlement period. After the commission-free policy after the operation reaches the standard, today we released a new incentive policy: partners co-create AI Agents on DingTalk, and most scenarios can be interacted through AI agents, and they will receive commissions, and the commission can be as low as 0 %."

In addition, Wang Ming also said that DingTalk will promote head co-creation products through the development of AI Agent stores. Through these business logic and capability supports, DingTalk hopes to provide better solutions for ecological applications. Guarantee and create the most prosperous AI ecosystem in the industry.

In the roundtable discussion session of the forum, Sales Bangbang CEO Dai Hongwei, Lanling Dingdang CEO Liu Xianghua, Shengjing partner Tang Minglei, and Serval Technology co-founder and CEO Wang Yu discussed what SaaS companies should do in the AIGC era. In response, we will conduct an in-depth discussion on how entrepreneurial SaaS companies should embrace AI in the era of intelligence, as well as the pain points and difficulties of digital transformation paths and models. Several guests believed that AIGC has created many scenario-based implementation opportunities in many aspects, especially in certain vertical fields. In the future, the SaaS ecosystem must embrace DingTalk and work together to create more AI application scenarios.

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