Apple launched the new iPhone SE on March 31, becoming the “most powerful 4-inch iPhone in history.” But now a growing number of users are complaining that audio for calls made via Bluetooth is distorted or scratchy when the phone is paired with a car or wireless headset.

"I have a brand new iPhone SE and so far it has been paired with a 2014 BMW 328i and a 2011 Kia Optima and a 2015 Kia Santa Fe. In all cases I have terrible quality bluetooth call reception... the audio on the phone for calls is very scratchy and distorted.
If I pair an iPhone 6S with these vehicles (same iOS version - 9.3.1) , I don't have these issues and the calls are clear.
When I use the iPhone SE to make calls other than Bluetooth, I have no issues and the calls are clear.
My iPhone SE This Bluetooth issue on the phone does not affect Bluetooth music streaming. The phone only has scratchy/distorted sound..."
- Apple Community
On iOS 9.3 or iOS 9.3. This issue can be found on all iPhone SE models running under 1, affecting all phone carrier models and car manufacturers. Luckily, the support team from Apple is already in place to fix the problem, and now they've released iOS 9.3.2 to resolve audio issues with Bluetooth phones when the phone is paired with a car or wireless headset.
How to solve iPhone SE Bluetooth phone problem?
Here are the top four methods used by users to fix iPhone SE Bluetooth phone issues.
1. Reset network settings.
2. Erase all content and settings, then set up as a new iPhone. (Lost important data on iPhone SE after factory reset? Tenorshare iPhone Data Recovery can easily recover lost data on iPhone SE.)
3. After "forgetting" the device in each car, no Pair and re-pair your phone.
4. Update iPhone SE to iOS 9.3.2. Apple just released iOS 9.3.2 with some minor bug fixes. The most important solution related to iPhone SE is the audio quality issue when paired with Bluetooth headphones. The full release notes are below:
- Fixes an issue where certain Bluetooth accessories may experience audio quality issues when paired with iPhone SE
- Fixes an issue where lookup of dictionary definitions may fail
- Fixed an issue where email addresses could not be typed when using the Japanese Kana keyboard in Mail and Mail
- Fixed an issue for VoiceOver users using the Alex voice where the device switched to a different voice to announce punctuation symbols or spaces
- Fixed an issue that prevented MDM servers from installing custom B2B applications
Hopefully our fix will solve your problem perfectly. If the problem persists, you must make an appointment with the Genius Bar at the Apple Store and request a replacement.
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