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Under normal circumstances, if we suddenly encounter a system crash, we can use the keyboard to open the task manager to solve the problem. However, sometimes there will be a situation where we cannot even use the keyboard. In this case, it is really a crash. We can check Various hardware and settings, or reinstalling the system to solve the problem.
Method 1: Step by step troubleshooting
1. First, if you are currently in the process of crashing, you can only use the power supply first Press the key to force shutdown and restart the computer.
2. After restarting, delete some recently installed software and updates first, because if the software is incompatible or conflicts with each other, a crash may occur.
3. Then use anti-virus software to scan the entire disk. If you are infected by a virus, you need to kill it in time.
4. You can also disconnect the power supply after shutting down and check the hard drive, graphics card, motherboard and other hardware. It is possible that the hardware is not plugged in properly.
Method 2: Reinstall the system
1. If we still have a crash and the keyboard cannot be used after troubleshooting the problems one by one, then we can only reinstall the system. Installed the system.
2. The editor recommends using the stable version of the system, because the stable version of the system optimizes the compatibility and stability of the system, and is less likely to crash on various computers.
3. This site provides you with the win10 stable version system download. You can click the link on the right to download.
4. After downloading the system, if you don’t know how to install it, this site also provides tutorials for you to learn.
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