Ways to Fix Freezing Issues with iPhone Won't Turn Off

The iPhone is the most profitable device ever invented by the Cupertino behemoth. Even though the device has incredible power and speed, ultimately it's still a machine that can run into problems. One of the recent complaints from users is this: My iPhone is frozen and won't turn off. To find a solution to this problem, users have left no stone unturned. Users seem to be stuck in a trap 22 situation due to this issue. This issue may occur due to corrupted software or applications, insufficient storage, and many more such reasons.

In order for users to get out of this predicament and resolve their “iPhone frozen won’t turn off” issue, we provide you with a list of possible fixes. Let's take a look at these solutions.

Solution 1: Hard Reset iPhone

When any device is frozen, in this case iPhone, the user cannot access any feature through the main interface. But thank you Apple for providing a backdoor in case of emergency. When you face such freezing issue, you need to restart your device to get it out of the stuck cycle. Since, none of the features work in frozen state, your final solution will be a hard reset or hard reboot. If you need an answer to “How to turn off iPhone with frozen screen?”, here are the steps to follow?

1: You can hard reset the latest iPhone X/8/8 Plus just by pressing the volume up key. Next, you need to keep pressing the Sleep key until the device restarts and the Apple logo appears.

2: Simply press and hold the volume and sleep keys to reset your iPhone 7/7 Plus until the device restarts and the Apple logo appears.

3: You can reset your iPhone earlier than iPhone 7 simply by long pressing the Home and Sleep buttons until the device restarts and the Apple logo appears.

Solution 2: Use AssistiveTouch to turn off iPhone

This method can be used when one of the physical buttons is not working or is broken and you are unable to perform a hard reset. Basically, AssistiveTouch is a feature designed to use the home button through the screen. It can be helpful for users who are physically challenged and don't have access to physical buttons. You can turn on AssistiveTouch by going to Settings >> General >> Accessibility >> AssistiveTouch.

If your iPhone 7 won't turn off, follow these steps to use AssistiveTouch to turn off the device.

Step 1: Click on the Home button that appears on the screen due to AssistiveTouch.

Step 2: Click on the "Device" option. Now, long press on the lock screen option until the power slider appears.

Step 3: Move the slider to turn off the device.

Solution 3: Restore iPhone from Backup

Restore your device can also help you solve the problem. Our logic behind coming up with this solution is that you can help recover your device from behind if the problem does not exist. Here are the steps you need to follow to restore iPhone from iCloud backup to solve iPhone won't turn off or reset.

Step 1: To restore your device, you must erase all content on it. This can be done by going into Settings >> General >> Reset >> Erase all content and settings.

Step 2: Don’t turn on your iPhone. It will launch as a new device. In the "Apps & Data" screen, click on the "Restore from iCloud Backup" option. After clicking on the option, log in to your iCloud account.

Step 3: Go to the "Choose a Backup" section and select the appropriate backup.

Solution 4: Repair iPhone System (100% Working)

Recovering iPhone may sometimes result in data loss. At such times, you can always use Tenorshare ReiBoot. This tool is perfect for all stuck issues with iPhone and iPad and all other Apple devices. It also provides one-click solutions to these problems, allowing users to resolve the issues easily. Here are the steps you need to follow to resolve iPhone not turning off after update issue.

Step 1: When running the software, click the "Fix All iOS Stuck" option on the main interface.

Step 2: Go ahead and click "Fix Now" and download the latest firmware package for iPhone.

Step 3: After downloading the package, click on the "Start Repair" option. Over a period of time, your iPhone will become a touch-free problem.

Solution 5: Use iTunes to restore iPhone

When restoring iPhone using iCloud fails, you can try to use iTunes to restore it. It's very simple and somewhat similar. You will also lose all data. Therefore, please back up your data beforehand. Here is a step-by-step guide on how to restore iPhone using iTunes if you encounter "iPhone crashed and can't turn off" issue.

Step 1: Launch iTunes and connect iPhone to PC.

Step 2: Select your device in iTunes. Select "Restore iPhone". Your iPhone will be restored.

Solution 6: Contact Apple for help

Finally, if the problem persists, then there is a serious problem with your iPhone and you need to contact Apple. This may be due to some hardware issues. Contact Apple so they can answer your "How to turn off iPhone when frozen?" question.

Summary

Good friends, you just have a look at the first 6 ways how you can solve the iPhone X/87/6s/6 screen is frozen and can’t turn off issue. You can tell us your feedback by commenting below.

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