Ways to Fix iPhone Not Connecting to Mail Server Issue

Smartphones are often used for communication, which can be through phone calls, messages, emails, video chats, etc. Currently, the most commonly used communication method in work communication is email.

Email is the best way of communication as people can easily and instantly reply to these emails anytime and anywhere. Well, it’s really frustrating if you can’t access those emails on your iPhone! Often, people end up getting the error message - "Unable to obtain connection to server via mail failed".

In the following article, we have described for you the best solution, how to fix the issue of unable to connect mail to server failure. Hopefully one of these solutions will help you successfully resolve your issue and help you enjoy your email.

Way 1: Delete account and enter password again

It sounds simple, it's simple. This solution requires no technical expertise. You can simply delete your account and re-enter your password. Knowing how to fix connection to server failure issues is the most effective solution. Follow the step-by-step guide below.

Step 1: Let’s consider that there is only one email account to work with right now. Now on your iPhone, go to Settings>>Mail>>Accounts.

Step 2: Click on the account and scroll down until you see a large red delete button. Click the "Delete" button and return to the "Account" option.

Step 3: Now add the email account and set up your account again using your password and username. Hopefully deleting and installing the account again will resolve your issue.

Way 2: Reset Network Settings on iPhone

Sometimes, the problem may be with the network you're using to send email instead of your iPhone. To do this, you can completely reset your network settings. This will help you get rid of any possible issues plaguing your network and therefore not allowing you to send emails. Simply resetting all your iPhone's network settings can help you solve the problem. Please follow the steps below to reset all network settings.

Step 1: Go to your iPhone’s Settings app and tap General >> Reset.

Step 2: Now you just need to select "Reset Network Settings". If asked for password, provide it and proceed and click on the "Reset Network Settings" option.

Step 3: After some time, the reboot and reset process will be completed. Try sending an email now to check if your issue has been resolved.

Way 3: Change a new password for your email account

Your email account itself may be dealing with some issues. So try changing the password of your email account and check if the issue is resolved.

Step 1: Go to your iPhone’s Settings app and turn off “iCloud”. Now go to iCloud settings and just change the password of your account.

Step 2: Next delete the account by going to the Mail option.

Step 3: Now all you need to do is set up your email account as brand new. Make a note to change the Sync option from Days to Unlimited.

Method 4: Change Microsoft Exchange Security Settings

This is a technical solution. This solution requires Active Directory to be installed on your PC. If you don't have it installed, you can install it from the following link: https://www.technipages.com/windows-install-active-directory-users-and-computers.

The solution is to change the server settings that the phone wants to connect to. Please follow the steps below to resolve your issue.

Step 1: Go to Computer and User’s Active Directory. Then click View>>Advanced Features. Now right click on the mail account. Select the option properties.

Step 2: Now go to Security>>Advanced>>Inheritable Permissions. With this, the process will be completely over.

Way 5: Move Emails to a Different Folder

Many users also do this by simply moving their emails to a different folder than their inbox folder. Solve the problem. So try moving your email to another temporary email and check if the issue is resolved. Follow the steps below to move emails to a different folder.

Step 1: From the Inbox folder, select the email you want to open.

Step 2: Now select "Move" to move all the selected emails to some different folder. Go to the folder where you moved the messages and just access them.

Method 6: Force Restart iPhone

Another easy option to solve “Unable to connect mail to server failed” is to force restart your iPhone. A force restart can help eliminate any bugs causing this email issue or any other congestion in your network. Follow the steps below to force restart your iPhone.

Step 1: Press and hold the Sleep/Wake button until you see the slider.

Step 2: Simply slide the slider to turn off your iPhone. It will restart again. Have some patience.

Way 7: Reset iPhone in iTunes

If nothing works, you need to take the hard way and do a factory reset via iTunes. Follow these simple steps to factory reset your iPhone using iTunes.

Step 1: The latest iTunes version is required, so please install one on your PC. Now connect your iPhone to PC using USB cable. If asked for a password, provide it.

Step 2: Now just select your iPhone in iTunes. Click Summary of options.

Step 3: Click on the Restore (your device) option. Use the Restore option to confirm your decision to restore your device.

The above article has shown various simple methods on how I fixed the failed connection to the server issue. It also discusses and gives answers to the question what does a failed connection to the server mean. If any of the above doesn't work, try using Tenorshare ReiBoot. It is the best solution for any iOS problem you are dealing with. It is your one-stop solution to all your problems. Share your feedback with us in the comments below.

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